ANDREW OKELEKE

• Supervise routine operations and maintenance procedures as prescribed by MTNN for Power equipment and cooling units
• React to emergency faults on the network and following up with vendors for prompt faults resolution within contracted service level agreement (SLA)
• Supervise and coordinate all planned hardware and software changes, to accommodate increased site loads
• Supervise resolution of repetitive power and transmission faults which affect base station network in my managed clusters
• Ensuring supplied dc power are of requisite quality (48 - 52Vdc) for transmission and radio base station equipment
• Liaising with diesel contractors to ensure timely scheduled supply of diesel to sites
• Preparing daily, weekly and monthly reports for the unit on audited sites with identified snags for proper tracking and timely resolution of escalations
• Applied my leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
• Collected, arranged, and input information about power equipment and transmission assets into database system.

• Integrate network communication architectures, topologies, hardware, and protocols into existing network for Enterprise Solutions clients using E1 interconnections and IPRAN protocols
• Supervise Maintenance of Transmission/Microwave Links for banks and other corporate organizations
• Acted as regional point of contact and project coordinator for MTN Enterprise Solution Planning, Implementation and Support teams; providing accurate end-to- end analysis for the headquarters support teams
• Ensure that all planned network transmission expansion work take place on schedule
• Co-ordination of acceptance testing of all delivered transmission links (Microwave, fiber and copper)
• Strengthened client retention rates through exceptional customer service skills during both pre-sale consultations and post-sale support interactions.
• Conducted root cause analysis on recurring problems, developing long-term solutions that minimized future incidents.
• Analyzed failure data to identify trends and recommend improvements for enhanced product quality and user experience.
• Increased equipment uptime by efficiently diagnosing hardware malfunctions and performing necessary repairs or replacements.
• Streamlined troubleshooting processes for increased efficiency and faster problem resolution.
• Led on-site installations of hardware systems for major clients, ensuring smooth integration into existing infrastructure without disruption to daily operations.
• Assisted customers with software installation, configuration, and troubleshooting, resulting in optimal system performance.
• Diagnosed and troubleshot hardware, software and network issues.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Generated and compiled operations report in line with the Service Level Agreement (SLA) to track performance and analyze trends.

• Supervise routine operations and maintenance procedures as prescribed by MTNN for Power equipment and cooling units
• React to emergency faults on the network and following up with vendors for prompt faults resolution within contracted service level agreement (SLA)
• Supervise and coordinate all planned hardware and software changes, to accommodate increased site loads
• Supervise resolution of repetitive power and transmission faults which affect base station network in my managed clusters
• Ensuring supplied dc power are of requisite quality (48 - 52Vdc) for transmission and radio base station equipment
• Liaising with diesel contractors to ensure timely scheduled supply of diesel to sites
• Preparing daily, weekly and monthly reports for the unit on audited sites with identified snags for proper tracking and timely resolution of escalations
• Applied my leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
• Collected, arranged, and input information about power equipment and transmission assets into database system.

• Undertaking Technical Site Survey task with MTN Site Acquisition Resource and Site Deployment Engineers
• Participation in projects Start-up Meeting (SUM) with landlords and site build stakeholders before commencement of site build work
• Supervision of Base Station Site ground preparation after excavation
• Supervision of Base Station Tower foundation construction and foundation backfilling/re-compaction
• Supervision of Plinths/ Concrete Sleeper Construction for Generators, AVR, ATS and Dummy Load respectively
• Supervising Site Tower erection (Rigging) and shelter reticulation
• Supervision of Base Station Site Earthing and electrical wiring works
• Correction of Electrical Earth leakage snags at the site's shelter Distribution Board (DB)
• Clearing of existing Voltage Standing Wave Ratio (VSWR) alarms and external/rectifier alarms within the base station shelter
• Conducting Final Acceptance (FAC) exercise with MTN Operations Engineers
• Delivered high-quality project results by consistently adhering to established standards and protocols.

• Supervising Installation of Electrical Access Control Systems Panels
• Supervising Installation and maintenance of fire alarm system and FM200 fire suppression system
• Supervising Installation and maintenance of Electronic Security Panic Buttons
• Supervising Installation and maintenance of Closed Circuit Television (CCTV) Surveillance Systems
• Supervising Wiring and Installation of Electrical Distribution Boards, Electrical circuits including renewable energy systems (Solar panels and Inverters)
• Preparation of Daily, Weekly and Monthly reports of work for all northern region Sites
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Wrote, reviewed and edited technical document in accordance with template requirements.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

• Tested telephone lines for various faults
• Tested telephone lines for creation of direct exchange lines (DEL)
• Customer Engineering
• Prepared work schedules for technicians
• Survey work on specific locations prior to telephone line provisions
• Installation of telephone lines for both residential and corporate offices
• Maintenance works on existing telephone lines
• Fault clearing job between NITEL cabinets and Distribution points (DP)
• Technical support for subscribers
• Trained new employees on some technical aspects of their job, such as fault clearing and telephone line provision
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Provided on-the-job training to newly hired workers and team members.

• Planning work on deployment of installations of high and low tension power transmission lines
• Tested and cleared faults on Feeder pillar/Transformers
• Cleared faults on low tension power line
• Worked with customer service to handle escalated customer issues.
• Delivered exceptional customer service, resolving issues promptly and courteously.

GPA: Upper Credit

GPA: Second Class Honours - Upper Division