Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Andrew Rawnsley

Innisfail,QLD

Summary

Hardworking Package Handler comfortable moving heavy loads manually or with forklifts. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills.

Overview

19
19
years of professional experience

Work History

Dock Supervisor

Lindsay Transport
Innisfail, QLD
10.2016 - Current
  • Ensured safe loading and unloading of truck and trailers, monitoring of dock operations, and compliance with safety regulations.
  • Inspecting vechiles for safety hazards and coordinated repairs as needed.
  • Managed the scheduling of trailers arrivals and departures to ensure efficient use of resources.
  • Supervised personnel on the docks including dockworkers.
  • Conducted regular inspections to ensure equipment was maintained in proper working order.
  • Communicated with customers regarding their shipping needs and provided customer service support when necessary.
  • Coordinated with other departments within the organization to ensure timely delivery of goods to clients or vendors.
  • Investigated incidents related to accidents or injuries that occurred at the dockside area and documented findings accordingly.
  • Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
  • Complete daily logs for inventory tracking of cargo received and logged discrepancies.
  • Developed and implemented standard operating procedures for all dock activities.
  • Operated forklift to load and unload goods

Storeman

Orora packing
Tully, QLD
01.2014 - 10.2016
  • Organized storage area to ensure efficient stock management.
  • Prepared orders for delivery, loading and unloading trucks as required.
  • Performed daily cycle counts on products in the warehouse.
  • Monitored stock levels and identified shortages or overages of items stored in the warehouse.
  • Ensured safe operation of all equipment used in the warehouse environment.
  • Maintained a clean, organized work environment at all times.
  • Worked collaboratively with other departments to ensure smooth workflow throughout the organization.
  • Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Security Officer

NQPS
Cairns, QLD
06.2008 - 01.2014
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Assisted with crowd control during large events held at the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Operated communication systems between officers stationed throughout the facility.
  • Guarded restricted areas to prevent unauthorized entry.
  • Verified photo IDs and tickets to allow guests passage.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Monitored access control systems and key code records for suspicious activities.

Sales Assistant

Harvey Norman
Innisfail, QLD
01.2005 - 02.2008
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Processed special orders for out-of-stock items when necessary.
  • Maintained cleanliness of the sales floor area at all times.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Participated in training sessions for new employees on proper use of equipment or software applications related to sales activities.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

High School Diploma -

Good Councel College
Innisfail, QLD
12.2005

Skills

  • HC licence
  • Forklift licence
  • Dock Safety
  • Inventory Management
  • Concierge Services
  • Equipment Maintenance
  • Quality Control
  • Shipping and Receiving
  • Training and Coaching
  • Load Inspections
  • Materials Handling
  • Product Verification
  • Inventory Control
  • Hazardous Materials Handling
  • Resource Management
  • Personnel Management
  • Records Maintenance
  • Staff Training
  • Sound Judgment
  • Decision-Making
  • Schedule Coordination
  • Work Planning and Prioritization
  • Hazard Identification
  • Attention to Detail
  • Safety Standards
  • Positive Attitude
  • Production Planning
  • Clear Communication
  • Forklift Operations
  • Staff Supervision
  • Customer Relations

Accomplishments

  • 7 years long service
  • HC licence
  • dock supervisor

Affiliations

4wd, Camping, fishing, doing home improvements.

References

  • Ken Skates - 0448260006
  • Robert McAucley - 0427775162
  • Scott Sargent - 0424144450
  • Rob Dennis - 0424522102
  • Santo Di Bella - 0419020061
  • Robert Sell - 0438098677

Timeline

Dock Supervisor

Lindsay Transport
10.2016 - Current

Storeman

Orora packing
01.2014 - 10.2016

Security Officer

NQPS
06.2008 - 01.2014

Sales Assistant

Harvey Norman
01.2005 - 02.2008

High School Diploma -

Good Councel College

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Andrew Rawnsley