Andrew Redfearn

• Evaluated appraisals, broker opinions and current market data to derive internal valuations and implement property strategies from pre-foreclosure through sale of asset.
• Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
• Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
• Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
• Maintained contract database of existing and new client contract files and details.
• Evaluated compliance of potential updates with established company frameworks and strategic plans.
• Responded to building emergencies and managed repairs.
• Investigated problems and determined appropriate remedies.
• Interviewed, hired and trained qualified maintenance employees.
• Drove continuous improvement of processes and systems operation.
• Controlled expenses to meet budget requirements.
• Maintained HVAC, temperature control, electrical and building automation systems.
• Analyzed building control and HVAC system performance and recommended improvements.
• Performed start-up functions on systems based on project plans, specifications and contract documents.
• Documented records on pricing, energy consumption and activity reports.
• Managed projects totaling over $1.7ml in line with me management role.
• Created sustainable improvement initiatives for efficient use of energy.
• Created weekly & monthly management reports outlining important facility statistics.
• Coached and mentored associate installation specialists in system installation.
• Calibrated control systems to meet commissioning obligations in sequence of operations.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Led facility management staff and consultants in producing business plan that focused on facility operations.
• Supervised staff of thirty seven in day-to-day activities.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Conduct weekly & monthly inspections of facility grounds, external structure, systems, and equipment.

Working with the Victorian Electoral Commission in an 'as required' capacity as an voting center manager has been an opportunity to work within the community, enabling be to use my well developed communication skills. During these time I have been able to:

• Collected necessary information from voters to determine correct voting location and ballot.
• Distributed ballots to voters and answered questions concerning voting procedures.
• Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
• Furnished assistance and advice to new voters on proper steps and procedures.
• Developed and managed inventory supply lists and equipment orders to prepare voting units.
• Coordinated with a 12-member team to verify proper placement and quantities of ballots and equipment.
• Performed routine data entry or document management.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Reviewed shift reports to understand current numbers and trends.
• Investigated and resolved departmental non-conformances.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Scheduled employees for 24hr/7 day shift work, taking into account work-life balance and employee needs.
• Upheld great standards of leadership for employees, consistently leading by example for best-practice in a high speed environment.
• Reported issues to higher management with great detail, resulting in the reduction of incidents involving serious injury.
• Worked directly with management, Commissioners Custodial Operation's, and other relevant Law enforcement Agencies departments to brainstorm, discuss strategies and mitigate complex issues.
• Advised & collaborated with Worksafe in relation to incidents and entry advice notices and serious incidents for assistance and remediation.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Maintained excellent attendance record, consistently arriving to work on time.
• Served customers and followed outlined steps of service.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.