Transport Liquid Driver/ Leading Hand
Veolia Environmental Services
Kilburn
2001 - 2016
- Driver/Operator, Operated High Pressure, Operated VAC trucks, Load and Unload waste, Maintaining and building rapport with customers and contractors
Andrew Riddle
Seaford,SA
Summary
I have been a security shift manager for the past 3yrs, i have a very good understanding with my team. I have managed up to 35 to 40 staff between security and managing in Moomba oil and gas field while working for Veolia.
I feel i am a very quick learner and get on with all staff that i work with, In my current job at Skycity i have achieved with working in the control room with cctv.
Fire control room tasked as well as attending fire alarms, i have very good people skills and problem solving.
Work History
Manager on Duty
SKY City Adelaide Casino Security
South Australia
06.2016 - Current
- Staff Entrance Duties, Customer service Duties, First Aid Duties, Money Handling Duties, Control room cctv, Fire control room trained
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
Panel Beater
Kadina Crash Repairs
Kadina
03.2004 - 10.2007
- Quoting Repairs, Panel Beating, Build and maintaining rapport with customers
Panel Beater
Garland Crash Repairs
Kadina
07.2000 - 03.2004
- Quoting Repairs, Panel Beater, Maintaining and building rapport with Customers and Contractors
Senior Security Officer / Flinders Medical Centre
MSS Security
Adelaide
09.1992 - 04.2000
- Control Room, Maintaining a team of 15 personnel, Armed Escorting, Security Patrols, Controlling difficult patients, Controlling the public
Overview
32
32
years of professional experience
Education
Trade - Panel Beater
Tafe SA
South Australia01.1989
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- City and non-city driving
- Patience and understanding
- Punctuality
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Vehicle Inspection
- Defensive Driving
- Driving in Adverse Conditions
- Route Planning
- Safety Management
- Transportation
- Vehicle Maintenance
- Equipment Operation
- Commercial driving
- Problem-Solving
- Flexible Schedule
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Customer Relationship Management (CRM)
- Staff Development
- Performance Management
- Schedule Preparation
- Performance Evaluations
- Key Performance Indicators
- Problem Resolution
- Computer Skills
- Task Delegation
- Training and Development
- Employee Coaching and Mentoring
- Staff Training
- Scheduling and Coordinating
- Documentation And Reporting
- Negotiation and Conflict Resolution
- Good Judgment
Accomplishments
- Starting at the bottom in 2 place's of work and made it, to management in a short space of time.
Professional Attributes
- Work prioritization and time management skills
- HC License
- Panel Beater
- Ability to adapt to any working environment
- Willingness to learn
- Astute attention to detail
- Ability to multi task
- Excellent communication and negotiation skills
- Strong work ethic
- Provide exceptional customer service
Attributes
- Trustworthy
- Bright and friendly
- Passionate
- Driven by my achievements
- Can do attitude
- Energetic
- Committed to success
References
Mrs Jacqueline Fisher, Boundary Solutions, 0431840743
Enjoy Fishing, and very family orientated
I enjoy sitting on the beach or in my boat just relaxing catching fish, and enjoy spending that time as well with family members
Additional Information
Reference
Donovan Hannessen
Matthew Healey
Timeline
Manager on Duty
SKY City Adelaide Casino Security
06.2016 - Current
Panel Beater
Kadina Crash Repairs
03.2004 - 10.2007
Panel Beater
Garland Crash Repairs
07.2000 - 03.2004
Senior Security Officer / Flinders Medical Centre
MSS Security
09.1992 - 04.2000
Transport Liquid Driver/ Leading Hand
Veolia Environmental Services
2001 - 2016
Trade - Panel Beater
Tafe SA