Summary
Work History
Overview
Education
Skills
Accomplishments
Professional Attributes
Attributes
References
Enjoy Fishing, and very family orientated
Additional Information
Timeline
Generic

Andrew Riddle

Seaford,SA

Summary

I have been a security shift manager for the past 3yrs, i have a very good understanding with my team. I have managed up to 35 to 40 staff between security and managing in Moomba oil and gas field while working for Veolia.

I feel i am a very quick learner and get on with all staff that i work with, In my current job at Skycity i have achieved with working in the control room with cctv.

Fire control room tasked as well as attending fire alarms, i have very good people skills and problem solving.

Work History

Transport Liquid Driver/ Leading Hand

Veolia Environmental Services
2001 - 2016
  • Driver/Operator, Operated High Pressure, Operated VAC trucks, Load and Unload waste, Maintaining and building rapport with customers and contractors

Manager on Duty

SKY City Adelaide Casino Security
06.2016 - Current
  • Staff Entrance Duties, Customer service Duties, First Aid Duties, Money Handling Duties, Control room cctv, Fire control room trained
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Improved team productivity by implementing efficient scheduling and task delegation processes.

Panel Beater

Kadina Crash Repairs
03.2004 - 10.2007
  • Quoting Repairs, Panel Beating, Build and maintaining rapport with customers

Panel Beater

Garland Crash Repairs
07.2000 - 03.2004
  • Quoting Repairs, Panel Beater, Maintaining and building rapport with Customers and Contractors

Senior Security Officer / Flinders Medical Centre

MSS Security
09.1992 - 04.2000
  • Control Room, Maintaining a team of 15 personnel, Armed Escorting, Security Patrols, Controlling difficult patients, Controlling the public

Overview

32
32
years of professional experience

Education

Trade - Panel Beater

Tafe SA
South Australia
01.1989

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • City and non-city driving
  • Patience and understanding
  • Punctuality
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Vehicle Inspection
  • Defensive Driving
  • Driving in Adverse Conditions
  • Route Planning
  • Safety Management
  • Transportation
  • Vehicle Maintenance
  • Equipment Operation
  • Commercial driving
  • Problem-Solving
  • Flexible Schedule
  • Team Leadership
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Customer Relationship Management (CRM)
  • Staff Development
  • Performance Management
  • Schedule Preparation
  • Performance Evaluations
  • Key Performance Indicators
  • Problem Resolution
  • Computer Skills
  • Task Delegation
  • Training and Development
  • Employee Coaching and Mentoring
  • Staff Training
  • Scheduling and Coordinating
  • Documentation And Reporting
  • Negotiation and Conflict Resolution
  • Good Judgment

Accomplishments

  • Starting at the bottom in 2 place's of work and made it, to management in a short space of time.

Professional Attributes

  • Work prioritization and time management skills
  • HC License
  • Panel Beater
  • Ability to adapt to any working environment
  • Willingness to learn
  • Astute attention to detail
  • Ability to multi task
  • Excellent communication and negotiation skills
  • Strong work ethic
  • Provide exceptional customer service

Attributes

  • Trustworthy
  • Bright and friendly
  • Passionate
  • Driven by my achievements
  • Can do attitude
  • Energetic
  • Committed to success

References

Mrs Jacqueline Fisher, Boundary Solutions, 0431840743

Enjoy Fishing, and very family orientated

I enjoy sitting on the beach or in my boat just relaxing catching fish, and enjoy spending that time as well with family members

Additional Information

Reference


Donovan Hannessen

Matthew Healey

Timeline

Manager on Duty

SKY City Adelaide Casino Security
06.2016 - Current

Panel Beater

Kadina Crash Repairs
03.2004 - 10.2007

Panel Beater

Garland Crash Repairs
07.2000 - 03.2004

Senior Security Officer / Flinders Medical Centre

MSS Security
09.1992 - 04.2000

Transport Liquid Driver/ Leading Hand

Veolia Environmental Services
2001 - 2016

Trade - Panel Beater

Tafe SA

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Andrew Riddle