Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Andrew Ross

SOUTH DUDLEY,VIC

Summary

Dynamic Senior Sales Representative with a proven track record at Zodiac Media, excelling in negotiation and client service. Expertly increased sales revenue through relationship building and effective closing strategies. Recognized for enhancing client loyalty and addressing concerns promptly, ensuring a personalized experience that drives results and fosters long-term partnerships.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Senior Sales Representative

Zodiac Media
10.2023 - Current
  • Increased sales revenue by building and maintaining strong relationships with key clients.
  • Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
  • Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
  • Identified customer needs by asking appropriate, open-ended questions.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Financial Advisor

Compare Your Super
03.2020 - 10.2023
  • Built strong relationships with clients, fostering trust and loyalty.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Collaborated with team members to streamline processes and improve overall client experience.
  • Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.

Education

Diploma of Financial Planning RG146 - Financial Planning

Monarch Institute
Melbourne, VIC
10-2018

Skills

  • Outbound sales calling
  • Customer support
  • Effective Selling Methods
  • Negotiation expertise
  • Client service
  • Product and service sales
  • Cold calling
  • Closing strategies
  • Cross-selling strategies
  • Closing deals
  • Closing techniques
  • Customer retention
  • Upselling strategies

Interests

  • Outdoor Recreation/Fishing
  • Football
  • Motorbike Riding
  • Camping
  • Road Trips with my Family

Timeline

Senior Sales Representative

Zodiac Media
10.2023 - Current

Financial Advisor

Compare Your Super
03.2020 - 10.2023

Diploma of Financial Planning RG146 - Financial Planning

Monarch Institute

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Andrew Ross