Andrew Samu
Melbourne
Summary
Dynamic leader with proven team management and customer service skills honed at Blue Ocean Fish and Chippery. Excelled in fast-paced environments, achieving productivity goals and enhancing shopping experiences through effective organization and problem-solving. Trained and motivated teams with a positive attitude, significantly improving team contributions and efficiency.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Blue Ocean Fish and Chippery
09.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Picker
Campion Education
01.2023 - 01.2025
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Education
Lyndhurst Secondary College
Lyndhurst, VIC11.2024
Skills
- Customer service
- Team leadership
- Team management
- Organisation and problem solving
- Positivity and motivational attitude
Hobbies
- Music (Singing and listening)
- Running and Hiking
- Photography and videography
Additional Information
Participated in community ran events such as 4Cs hosted at Bunjil Place; assisted in crowd control as well as participated in the event itself.
Contributed to heavy volunteer work with my local church; routinely clean the Lang Lang cemetery and other local beaches as part of service projects.
Timeline
Cashier Team Lead
Blue Ocean Fish and Chippery
09.2023 - Current
Picker
Campion Education
01.2023 - 01.2025
Lyndhurst Secondary College
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