Andrew Scott
Flagstaff Hill,Australia
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Parking Information Officer
City Of Adelaide Council
10.2022 - Current
- Providing excellent customer service to general public around the city
- Kerbside turnover of vehicles
- Expiating vehicles under the Australian road rules
- Towing vehicles Illegally parked
- Operating camera car throughout the city
- Reviewing photos and expiation information
Sales
Adelaide Vehicle Centre
01.2022 - 10.2022
- Providing excellent customer service to enable sales
- Answering telephone enquires
- Scheduling appointments
- Identify customer needs
- Maintaining vehicles and organising dealership
- Supervise our Strathalbyn dealership periodically
- Meet set monthly KPIs
Store Manager
ALDI
01.2017 - 01.2022
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork among employees
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintains store cleanliness standards and proper store signage at all times
- Maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Vintage cellar hand
Hardy’s Tintara
01.2017 - 05.2017
- Performing confined space tasks: cleaning out winery tanks and also digging out grape skins from tanks
- Transfers, racking’s and additions to wines
- Barrel operations: filling and draining wine barrels
- Maintaining general winery upkeep and cleanliness
- Maintain cellar hygiene to a high standard
- Operating a pulse air machine which agitates the wine
- Operating a forklift: moving small rail wine tanks and small grape bins
- Maintaining holding temperatures for fermenting wine
Truck driver/ Merchandiser
Milns Deliveries
01.2012 - 01.2017
- Maintaining stock levels throughout stores that are delivered to
- Organising vehicle for delivery
- Keeping a clean and safe work area
- Time management: making on time deliveries to stores.
- Putting stock onto shop floors
Labourer
Pett Bricklaying
09.2015 - 12.2015
- Maintaining a clean work environment
- Setting up and moving scaffolding
- Moving tools and equipment from and to worksites
- Moving and setting up bricks
- Making mortar: operating the mixer
- Setting up worksite: laying down viscourse around the footings and windows
- Operating brick saw: cutting bricks
Crew member
McDonalds
01.2005 - 01.2011
- Prepare and cook food to order
- Maintain a high level of cleanliness and food hygiene
- New crew member training
Education
Year 12 Certificate -
Brighton Secondary
01.2010
Certificate III - Retail
McDonalds
Certificate II - Retail Operations
McDonalds
Skills
- Customer Service Orientation
- Conflict resolution
- Regulatory compliance
- Team Collaboration
- Organisational Skills
- Ability to Work Under Pressure
- Time Management
- Communication Skills
- Leadership Skills
- Approachability
- Relationship Building
- Loyalty
Accomplishments
- Completing the Futures leader program at ALDI
- Having the number 1 ranked store in the nation at the end of 2020 (ALDI)
- Consistently exceeding monthly KPI targets
- Achieving runner up for company monthly sales target
- Winning best first year vintage hand
References
- Lucy Luders, Store Manager, ALDI Glenelg, 0422 331 374
- Brendan Pett, Owner, Pett Bricklaying, 0499 088 087
- Paul Meegan, Work Group Leader, On Street-Parking, City Of Adelaide, 0423 937 475
- Mark Di Gianni, Event Facilitator, City Of Adelaide, +61882037332
Vaccination Status
Fully vaccinated against COVID-19
Timeline
Parking Information Officer
City Of Adelaide Council
10.2022 - Current
Sales
Adelaide Vehicle Centre
01.2022 - 10.2022
Store Manager
ALDI
01.2017 - 01.2022
Vintage cellar hand
Hardy’s Tintara
01.2017 - 05.2017
Labourer
Pett Bricklaying
09.2015 - 12.2015
Truck driver/ Merchandiser
Milns Deliveries
01.2012 - 01.2017
Crew member
McDonalds
01.2005 - 01.2011
Year 12 Certificate -
Brighton Secondary
Certificate III - Retail
McDonalds
Certificate II - Retail Operations
McDonalds
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