Summary
Overview
Work History
Skills
Interests
Timeline
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Andrew Searle

Winchelsea

Summary

Dynamic leader with a proven track record at Minerva Insurance Strategies, excelling in team leadership and business development. Enhanced customer satisfaction through innovative solutions and strategic marketing initiatives, driving significant revenue growth. Adept at fostering strong client relationships and mentoring staff, ensuring a motivated and high-performing team.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Senior Broking Executive

Aviso Integral
05.2024 - Current
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Drove significant growth in annual revenue by identifying and penetrating new market segments.

Director

Minerva Insurance Strategies
08.2016 - 05.2024
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
  • Increased employee retention rates by creating positive work environment and offering competitive benefits and career advancement opportunities.
  • Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
  • Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.

Director

Western Insurance Brokers
12.2004 - 02.2016
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
  • Boosted team productivity and morale by developing comprehensive employee training and development program.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Conducted regular reviews of each managed portfolio''s performance against objectives/targets – taking corrective action as necessary if any shortfalls were identified.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Boosted client satisfaction by effectively managing and resolving account issues.
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Worked with customers to develop strategic business and account plans.
  • Expanded market share by identifying new business opportunities and securing high-value accounts.
  • Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
  • Built relationships with customers and community to promote long term business growth.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Set and achieved company defined sales goals.
  • Met existing customers to review current services and expand sales opportunities.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended monthly sales meetings and quarterly sales trainings.

Skills

  • Interpersonal skills
  • Operations management
  • Executive support
  • Customer-oriented
  • Customer relations
  • Team leadership
  • Administrative skills
  • Problem resolution
  • Motivation
  • Team player
  • Client account management
  • Customer retention
  • Business development
  • Staff development
  • Human resources management
  • Staff motivation
  • Team building
  • Networking
  • Partnership building

Interests

My passion still continues to be involved with Voluntary Work in and around anything Motor Vehicle related and very important time with my Family in Sport or Riding Bikes

Timeline

Senior Broking Executive

Aviso Integral
05.2024 - Current

Director

Minerva Insurance Strategies
08.2016 - 05.2024

Director

Western Insurance Brokers
12.2004 - 02.2016

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Andrew Searle