Andrew Simpson
Cobbitty,NSW
Summary
Experienced Account Manager with 25+ year history in sales and account development. Adept at leveraging people skills and business acumen to develop customized solutions and approaches that achieve dramatic results.
Forward-thinking Senior Account Manager with 15+ years of experience leveraging managerial skills and commitment to innovation, trained leadership and efficiency. Works hard alone or in teams with outstanding communication, demand for accountability and approachable personality. Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.
Overview
28
28
years of professional experience
Work History
Security Sales Consultant
Vision Security
Smeaton Grange
03.2023 - Current
- Conducted customer needs assessments to determine appropriate security solutions for clients.
- Consulted with customers on product selection, installation and maintenance of security systems.
- Prepared detailed quotes based on customer specifications and budget constraints.
- Maintained records of all sales activities including contacts, orders, follow-up activities.
- Interacted with internal stakeholders such as engineering teams to ensure project success.
- Responded promptly to customer inquiries via phone calls or emails within specified timelines.
- Developed key customer relationships to increase sales.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Leveraged CRM system to manage sales activities and track sales performance.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Senior Account Manager
Mitronics Corporation
Sydney, NSW
03.2005 - 03.2023
- Trained and supported junior account management professionals to increase company revenue.
- Established and enforced sales goals to boost team success.
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Gave extensive support to key accounts in sales, technical and business areas.
- Increased company revenue 30% through managing 100+ accounts.
- Conducted customer needs assessments to determine appropriate security solutions for clients.
- Managed relationships with key accounts, resolving any issues that may arise during the sales process.
Account Executive
Panasonic
North Ryde, NSW
03.2001 - 01.2005
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
- Developed new business opportunities through client consultation and subcontractor referrals for turn-key services.
- Tracked sales and customer information and produced monthly reports for upper management.
- Identified lucrative leads, built relationships with new clients and upsold services, increasing business development by 20%.
- Cultivated and developed customer relationships to enable sustained revenue growth.
- Managed budget forecasting, goal setting and performance reporting for all accounts.
Account Executive
Ricoh
Sydney, NSW
01.1996 - 03.2001
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
- Developed new business opportunities through client consultation and subcontractor referrals for turn-key services.
- Cultivated and developed customer relationships to enable sustained revenue growth.
- Input customer order details into system, accepted payments and updated accounts.
- Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
- Managed budget forecasting, goal setting and performance reporting for all accounts.
Education
High School Diploma -
Framwellgate Moor Comprehensive School
Durham, England09.1989
Cert IV Business Sales -
Australian Salesmasters
Rosebery11.2019
First Aid Certificate - Health
St Johns Ambulance
Sydney01.2021
Skills
- Business strategies
- Excellent negotiation skills
- Revenue generation
- Sales tactics
- Revenue retention
- Business negotiation
- Acquiring new customers
- Sales Techniques
- Issue resolution
- Persuasive communication expertise
- Competitive product reviews
- CRM
- Preparing contracts
- Excellent communication skills
- Account management
- Sales development
- Client meetings
- Sales solutions
- Coordinating paperwork
- Goal-oriented
Timeline
Security Sales Consultant
Vision Security
03.2023 - Current
Senior Account Manager
Mitronics Corporation
03.2005 - 03.2023
Account Executive
Panasonic
03.2001 - 01.2005
Account Executive
Ricoh
01.1996 - 03.2001
High School Diploma -
Framwellgate Moor Comprehensive School
Cert IV Business Sales -
Australian Salesmasters
First Aid Certificate - Health
St Johns Ambulance
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