Confidence: I am a person who likes a challenge. Feeling confident is an important attribute to possess within the working environment especially when you are dealing with the general public as well as co-workers. Being confident allows you to speak openly to others openly especially in the retail environment when giving assistance or when having to tackle a difficult conversation. It is important when working with people as it allows effective communication with fellow workers and customers.
Communication: Personally, I feel that communication is one of my key strengths and is integral for a role in retail/customer service Communication is fundamental to any sales role. Both verbal and written communication is equally as important as is the skill of listening. I believe it is important to be able to listen to the needs and requests of customers as well as being able to engage as part of a working team.
Organisational skills: is a key skill through day to day life. Within the workplace, effective organisation allows you to clarify your priorities and be able to maximise your time wisely to complete the tasks that are important. Being organised allows you to get the job done within the time given and also decreases feelings of stress and anxiety which could interfere when trying to complete your best work.
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