Seasoned Correctional Officer and Bouncer with a track record of enhancing safety and security at Queensland Corrective Services and Diamond Security. Excelled in incident prevention and emergency response, demonstrating exceptional surveillance and cultural sensitivity. Proven ability to manage high-stress situations, ensuring compliance and safety with a focus on significant achievements in inmate and patron management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Correctional Officer
Queensland Corrective Servies
Brisbane, Queensland
09.2008 - Current
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Inspected cells and other areas for contraband and safety hazards.
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Took prisoners into custody and escorted to locations within and outside facility.
Performed head counts, checking cells for missing inmates.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Participated in training sessions to stay current on best practices in corrections and emergency response.
Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Supervised inmate activities, including meals, recreation times, and work assignments.
Bouncer
Diamond Security
Brisbane, Queensland
08.2006 - 09.2008
Provided additional support during special events such as concerts, festivals, or sporting events.
Enforced venue rules and policies consistently to maintain order and safety.
Participated in security briefings and training sessions to stay updated on best practices and legal requirements.
Demonstrated awareness of liability issues and law by confirming legal drinking age and discontinuing service to intoxicated guests.
Kept accurate records of incidents occurring on premise, including reports on patron injuries or property damage.
Responded quickly to altercations between patrons, mediating disagreements as needed.
Prevented unauthorized access into VIP areas by verifying credentials prior to allowing entry.
Inspected bags or belongings as part of entry security procedures.
Inspected IDs of all guests entering the club to verify age requirements.
Administered crowd control and broke up disturbances without appearing threatening or intimidating.
Education
De La Salle
Auckland, NZ
12-1997
Bachelor of Arts -
Auckland University
Auckland
Skills
Dispatch
Work crew management
Belongings inspection
Incident prevention
Inmate monitoring
Surveillance
Emergency response
Radio communication
Safety and security enforcement
Cultural sensitivity
CCTV monitoring
Accomplishments
10 years service of recognition - Queensland Corrective Services (QCS)
Senior Case Manager at Queensland Corrective Services, High Risk Offender Management UnitSenior Case Manager at Queensland Corrective Services, High Risk Offender Management Unit
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital