Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Tribe

Merimbula,NSW

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Shift Manager

McDonald's
02.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

Education

No Degree - Hospitality

Bega High School
Bega, NSW
11.2022

Skills

  • Inventory Control
  • Safety Compliance
  • Quality Assurance
  • Team Development
  • Decision-Making
  • Cash Handling
  • Training and Mentoring
  • Staff Training and Onboarding

Timeline

Shift Manager

McDonald's
02.2022 - Current

No Degree - Hospitality

Bega High School
Andrew Tribe