Ambitious Operations Manager with 8 years of experience spread between logistical and manufacturing environments. Motivates employees to align performance with company objectives in fast-paced environments. Superior competency in resource allocation, scheduling and workflow management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Production Operations Manager
Primivo Group
06.2023 - Current
Developing and implementing the operational strategy aligned with the company's goals and objectives
Collaborating with senior management to define operational priorities, targets, and KPI's
Overseeing the full production process from design to delivery
Establish and monitor production schedules, resource allocation, and capacity planning to meet customer demands
ERP system development saving 50% of production planning time everyday
Implement and maintain quality control measures, ensuring adherence to product specifications and standards
Managing supply chain activities, including procurement and inventory control
Optimize inventory levels and monitor inventory accuracy through effective ERP system management
Recruiting, training and developing of 15 direct reports
Implementing lean manufacturing principles to improve efficiencies
Transport Operations and Compliance Manager
Ignite Transport Consultancy LTD
09.2020 - 05.2023
Responsible for overseeing the management of 4 medium sized transport operations ranging from 5 vehicles to 35 vehicles each
Creating, monitoring, and managing maintenance planners and liaising with maintenance providers
Sourcing and negotiating new fleet vehicles and maintenance contracts
Training and on-boarding of circa 100 staff
Management of HR processes
Reduced risk exposure for the companies by identifying and addressing areas of noncompliance.
Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
Succeeded in maintaining a positive relationship with regulators through proactive engagement and timely responses to inquiries.
Provided expert advice to senior management on potential risks, legal implications, and recommended solutions for complex compliance issues.
Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
Maintained thorough knowledge of industry regulations, staying up-to-date on changes that may impact company operations or require adjustments to procedures or policies.
Quality Control Inspector
Pickfords Move Management
12.2019 - 08.2020
Acting as customer liaison to resolve any previous or ongoing service issues
Implementing changes to current working structure and providing fresh ideas based on findings to improve overall service offering
Inducting and training 3rd party contractors
Responsible for the on-going training and mentoring of new employees, by delivering in-house training to approx. 200 staff
Branch Operations Manager
Pickfords Move Management
06.2016 - 12.2019
Responsible for the following; Fleet Allocation and co-ordinating of 60 staff and 20 vehicles plus 5 third party subcontractors
Overseeing all aspects of warehouse operations (receiving, storing, dispatching)
Developing and enforcing SOP's
Account management and recognising new client and work opportunities
Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
Managing all legal aspects of fleet management and fleet maintenance systems
Developing contacts within the industry and maintaining profitable relationships with 3rd party service providers and sub-contractors
Collaborating with Sales teams, freight forwarding teams and customs.
Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
Business Development Manager at Intracoastal Construction Group and Hydrologic GroupBusiness Development Manager at Intracoastal Construction Group and Hydrologic Group
Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)