ANDREW WASSEF
Sydney,Australia
Summary
Highly Insightful and Experienced Manager with a proven track record of directing and enhancing operations through innovative employee motivational strategies and stringent policy enforcement. Adept at integrating industry best practices, staying ahead of market trends, and ensuring compliance with regulatory requirements. Known for a talent in leadership, characterized by a meticulous analytical approach to business planning and a proactive stance in resolving day-to-day operational challenges. Demonstrates exceptional proficiency in fostering a productive work environment and driving organizational success.
Overview
11
11
years of professional experience
Work History
Business Partner - Temporary/Contract
CoAct
12.2023 - Current
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
- Managed cross-functional teams to deliver high-quality projects on time and within budget.
- Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
- Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
Regional Manager
Asuria - Assured People Services
07.2022 - 12.2023
- Established and maintained operational standards for 5 locations. Was previously 10 until December 2022.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Launched over 8 new locations through effective management of recruitment, site fit-outs and business integration
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
DES Multi - Site Manager
MatchWorks
02.2020 - 07.2022
- Participated in team-building activities to enhance working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Trained employees on proper procedures and strategies to improve productivity.
Assistant Business Manager
WISE Employment
01.2018 - 02.2020
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Apply program management expertise to achieve site-based performance including financial performance and star rating objectives.
- Assist with financial and budgetary responsibilities to ensure site and program performance in accordance with WISE strategy and policies.
- Assist with contract management and compliance.
- Assist to manage and supervise the team and the overall team performance effectiveness as required.
- Assist to develop the capability of direct reports in line with performance indicators to achieve business objectives.
- Assist to maintain and develop relationships with local community, employers and other associated networks.
- Assist with site-based business planning and development opportunities based on market and business variables in accordance with the mission, the WISE Strategic Plan, the vision and values of WISE and.
- Assist with all site-based reporting requirements.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams
Franchisee
Coco Cubano
01.2014 - 06.2018
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Monitored staff performance, providing final-say assessment over inquiries.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Trained and motivated employees to perform daily business functions.
- Prepared annual budgets with controls to prevent overages.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Introduced new methods, practices and systems to reduce turnaround time.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted audit inspections and independent checks to verify parts and materials.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Education
Bachelor of Commerce - Accounting
University of Otago
09.2011
Skills
- Program Optimization
- Team Leadership
- Performance Assessment
- Finance and Accounting Oversight
- Organizational Development
- Strategic Planning
- Compensation and Benefits
- Policy Development
- Total Quality Management
- Departmental Support
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Business Partner - Temporary/Contract
CoAct
12.2023 - Current
Regional Manager
Asuria - Assured People Services
07.2022 - 12.2023
DES Multi - Site Manager
MatchWorks
02.2020 - 07.2022
Assistant Business Manager
WISE Employment
01.2018 - 02.2020
Franchisee
Coco Cubano
01.2014 - 06.2018
Bachelor of Commerce - Accounting
University of Otago
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