Overview
Work History
Skills
Additionalinformation
Professionaloverview
Timeline
Generic

Andrew Wooley

Strathfield,NSW

Overview

31
31
years of professional experience

Work History

Community Manager

Parramatta Leagues Club
05.2023 - Current
  • Build relationships with Local community and Charity organization’s
  • Management of Club Grants program to Local community and Local Council
  • Develop business for Function Rooms
  • Manage Staff volunteer program for the club
  • Build community profile within the Local LGA
  • Manage the Social Return on Investment for the Club

General Manager

Concord Bowling Club
10.2020 - 05.2023
  • Built new relationships with locals, the local community and businesses
  • Maintaining the day-to-day operational aspects of the business including and not limited to:
  • Maintaining compliance
  • Co-managing stage 1 works of the renovations
  • Beverage
  • Stocktake
  • Gaming Operations
  • Procedural operations
  • Staff training
  • Building future Marketing plans with Marketing Manager
  • Developing new opportunities for post renovation events
  • Increase of Community events and functions
  • New function Business
  • Maintaining and reducing cost
  • Staff wages
  • Stock
  • Contractors

Community Engagement / Business Development Manager

Canada Bay Club
07.2018 - 10.2020
  • Build relationships with Local community and Charity organization’s
  • Management of Club Grants program to Local community
  • Develop business for Function Rooms
  • Manage Chef and Beverage operations for a 180 seat Restaurant
  • Create Food & Beverage events to host in the Club

Account Manager

NSW Business Chamber - Apprenticeship Support Australia
07.2016 - 07.2018
  • ASA Apprenticeship Center is a leading Organization, within the Apprenticeship & Traineeship program delivering trainee’s and apprentice support services to employers, trainees and apprentices.
  • This role is an On the Road Face to face role with Clients, Employers, Schools & Students.
  • Focusing on business relations and developing new business opportunities, the role of the Field Consultant reports to the Manager with responsibility for:
  • Business development and the promotion of ABLAC to employers
  • Identifying new opportunities and maintaining strong relationships with Key Priority Groups including RTO’s STA’s and employers.
  • Liaise with clients and stakeholders such as employers State & Federal government departments.
  • Account Management
  • Accurate and timely completion of all paperwork
  • Regular Attendance at meetings to be updated on new regulations and initiatives within the Apprenticeships Program within Sydney Schools and TAFE NSW.
  • Communication with all areas of the Business.
  • On the Road / Face to Face role with clients on a Daily Basis
  • Presentations to Groups on Apprenticeships & Traineeships

Account Manager

Recall
03.2014 - 07.2016
  • Recall Australia is a market leading organization within the field of Document storage, and Information management.
  • This role is an On the Road Face to face role with Corporate clients Australia wide.
  • Focusing on business relations and developing new business opportunities, the role of the Account Executive reports to the NSW Sales Manager with responsibility for:
  • Business development and the promotion of Recall to potential clients.
  • Given the charter to manage and strategic client accounts.
  • Responsible for account management, customer relationship management, business development, project management, forecasting and budgeting.
  • Implement business development campaigns and managed sales efforts, gaining exposure to prospecting, building rapport, exploring customer needs, presenting product features and benefits, resolving concerns, closing sales and completing post-sales documentation.
  • Establish a network of contacts within existing client companies to generate further business, growing revenues and the number of accounts through sound business development and marketing strategies.
  • Maintain a Salesforce customer database, develop sales management plans
  • Manage Opportunity pipeline and forecasting.
  • Prepare and present tenders and quotes, negotiated commercial terms and managed ongoing client contracts.
  • Authored regular sales reports and advise the senior management team on all customer account management issues at a high level.

Account Manager

NSW Business Chamber - Apprenticeship Centre
09.2009 - 02.2014
  • ABAC Apprenticeship Center is a leading Organization, within the Apprenticeship & Traineeship program delivering trainee’s and apprentice support services to employers, trainees and apprentices.
  • This role is an On the Road Face to face role with Clients, Employers, Schools & Students.
  • Focusing on business relations and developing new business opportunities, the role of the Field Consultant reports to the Manager with responsibility for:
  • Business development and the promotion of ABLAC to employers
  • Identifying new opportunities and maintaining strong relationships with Key Priority Groups including RTO’s STA’s and employers.
  • Liaise with clients and stakeholders such as employers State & Federal government departments.
  • Account Management
  • Accurate and timely completion of all paperwork
  • Regular Attendance at meetings to be updated on new regulations and initiatives within the Apprenticeships Program
  • Communication with all areas of the Business.
  • On the Road / Face to Face role with clients on a Daily Basis
  • Presentations to Groups on Apprenticeships & Traineeships

Senior Client Manager

Pollak Learning Alliance
07.2008 - 09.2009
  • Invited to join one of Australia’s leading learning and development solutions providers, taking up a role focused on developing long-term client partnerships and leveraging learning capability to meet their needs.
  • Reported to the State Manager, New South Wales.
  • Given the charter to manage and strategic client accounts.
  • Responsible for account management, customer relationship management, business development, project management, forecasting and budgeting.
  • Implemented business development campaigns and managed sales efforts, gaining exposure to prospecting, building rapport, exploring customer needs, presenting product features and benefits, resolving concerns, closing sales and completing post-sales documentation.
  • Established a network of contacts within existing client companies to generate further business, growing revenues and the number of accounts through sound business development and marketing strategies.
  • Maintained the customer database, developed sales management plans and advised on product development and packaging to promote sales.
  • Prepared and presented tenders and quotes, negotiated commercial terms and managed ongoing client contracts.
  • Authored regular sales reports and advised the senior management team on all customer account management issues at a high level.
  • Successfully grew a client from $10k per annum to bill more than $100k annually.

Corporate Account Executive

Crystal Cottage Communications
04.2007 - 07.2008
  • Crystal Cottage is a key supplier of communications and wireless networking systems to the corporate and retail markets with around 20 staff operating from two Telstra licenced shops.
  • Focusing on business relations and developing new business opportunities, the role of Corporate Account Manager reports to the Director with responsibility for:
  • Bringing expertise into account management strategies, maintaining a portfolio of some 35 prestigious client contracts against a budget of circa $1.8million.
  • Growing revenues and accounts through business development and planning of marketing strategies.
  • Strategic development of client / business relations, promoting products and solutions to meet client requirements.
  • Evaluating pricing and tendering of new contracts, ensuring the price committed offers competitiveness against the market whilst meeting agreed GP%.
  • Reporting and presenting reports to the Director on sales trends, forecasts, budgets and activity analysis.
  • Conducting in-depth reviews of competitor market activity.
  • Secured new alliances and contract deals for the supply of products to the insurance market.

Account Executive

Telstra Corporation
01.1999 - 01.2006
  • Appointed to manage and develop a broad portfolio of mainly large corporate clients which were multi-sited and typically billed up to $1.5million per contract.
  • Provided leadership and consultation, working with clients to understand their needs and requirements, delivering an appropriate solution which contributes to the effectiveness of client operations and bottom line.
  • Maintained and developed a contract portfolio valued in excess of $20million.
  • Reviewed and analysed client and market trends; identifying opportunities to capitalise on market offerings as well as reviewing movements in technology and product enhancements.
  • Managed tender proposals including the facilitation of tenders with Telstra’s compliance and management team.
  • Oversaw and coordinated 3rd party supply arrangements.
  • Overcame a number of changes within Telstra and continued to bring success within an industry which quickly evolved and attracted high levels of pricing competitiveness.
  • Secured many long term business relations and partnerships with the company and provided support to clients during major infrastructure changes and project relocations.
  • Consistently met and exceeded year on year targets for business activity and revenue generation.

Sales Support Manager

Telstra Corporation
01.1998 - 01.1999
  • Provided support to the NSW State Manager in the Indirect Sales Channel program.
  • Conducted reviews of operational processes with a focus on improving overall quality management, business efficiency and prioritisation of sales support requirements.
  • Ensured compliance to Telstra processes & procedures addressing control & governance, Telstra operating principles, legal policies, fair workplace practices (EEO), OH & S, Code of Conduct.
  • Implemented a number of sales training programs which enhanced overall skills sets and sales.

Account Segment Manager

Telstra Corporation
01.1994 - 01.1996
  • Managed the retention, growth and win back strategies for Medium Business Enterprises (MBE) market segment, successfully achieving all required milestones for revenue and account growth
  • Involved in the direct development of a team of sales professionals including ongoing recruitment campaigns.

Skills

  • Applying business vision and tactical thinking
  • Account development strategies
  • Contract tendering and pricing
  • Direct and solution based sales
  • Revenue and activity reporting
  • Improving returns to contract GP%
  • Resource planning for multiple clients
  • Strategic planning
  • Managing internal relations and resources
  • Market reviews and analysis
  • Facilitating and managing training programs
  • Supporting and mentoring staff

Additionalinformation

Certificate III in Retailing (NSW) 2008, Diploma of Management (NSW) 2011, Train the Trainer, Auckland, New Zealand, IT Proficiency in MS Word, MS Project, MS Excel, MS PowerPoint, CRM and various database applications, Current RSA & RCG, Licensee & Advanced Licensee Training, Aspire Life Coaching Certificate, NLP Practitioner Certificate, Working With Children’s Check, NSW Police Check, First Aid, Food Handlers Certificate, Full referee details can be supplied upon request.

Professionaloverview

Over 25 years’ business experience, demonstrating versatility in leading client relations and developing account opportunities. Through offering a proactive approach, able to implement strategic initiatives which combat competitor activity whilst offering the very best in product and service solutions to help win long term business partnerships, securing profitable agreements and driving revenue growth.

Timeline

Community Manager

Parramatta Leagues Club
05.2023 - Current

General Manager

Concord Bowling Club
10.2020 - 05.2023

Community Engagement / Business Development Manager

Canada Bay Club
07.2018 - 10.2020

Account Manager

NSW Business Chamber - Apprenticeship Support Australia
07.2016 - 07.2018

Account Manager

Recall
03.2014 - 07.2016

Account Manager

NSW Business Chamber - Apprenticeship Centre
09.2009 - 02.2014

Senior Client Manager

Pollak Learning Alliance
07.2008 - 09.2009

Corporate Account Executive

Crystal Cottage Communications
04.2007 - 07.2008

Account Executive

Telstra Corporation
01.1999 - 01.2006

Sales Support Manager

Telstra Corporation
01.1998 - 01.1999

Account Segment Manager

Telstra Corporation
01.1994 - 01.1996

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Andrew Wooley