Andrew Adams
Business Development And Relationship/Account Management
Scarborough,WA
Summary
A dynamic, results-oriented professional with over 20 years of comprehensive experience in business development, key account management, project management, partnership management, and client relationship building. Proven ability to thrive in fast-paced environments while delivering projects on time and within budget. Passionate about supporting business growth by nurturing client relationships, expanding market presence, and introducing effective and innovative digital solutions. Combine efforts in sales, strategic planning, and process optimisation, contributing significantly to maximising profitability and streamlining business processes. Actively seeking a new opportunity in account management, business development management or partnership management within a dynamic company.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
Business Development and Partnership/Account Management
Exchange4free Australia
1 2012 - Current
- Established and managed the first Australian office in 2012, overseeing operations in Australia, New Zealand, and Indonesia
- Led all business development activities, driving continual growth in client numbers and company profits
- Developed and implemented sales strategies to expand market presence and increase revenue from our products range
- Provided personalized service to clients, offering solutions such as payment gateways, APIs, and white label services, along with seamless integration into their current solutions
- Managed client accounts to ensure ongoing satisfaction, addressing any issues promptly and tailoring services to meet evolving needs
- Collaborated with a small team of sales staff in the UK and South Africa, providing leadership and guidance to achieve sales targets
- Equipped clients with tools to manage cash flow, optimize liquidity, and mitigate foreign exchange risks
- Contributed to the achievement of corporate strategic objectives, ensuring alignment with international business goals.
Senior Consultant (Project Manager)
ITHR Group - UK
01.2007 - 01.2011
- Managed large-scale telecommunication and mobile technology projects, including the Vodafone Global mobile web portal
- Built and maintained strategic relationships with key stakeholders from leading corporations, driving repeat business and client satisfaction
- Developed project proposals, including resource allocation, budgeting, and timelines
- Led recruitment efforts, employing a range of strategies to attract top IT talent
- Successfully managed the resource team to meet tight deadlines and ensure project deliverables were completed on time and within budget
- Utilized Agile methodologies, specifically the Scrum framework, to manage project development
- Negotiated contract extensions every three months with consultants to ensure project success.
Sergeant
British Army (Adjutant Generals Corp)
01.2000 - 01.2007
- Demonstrated strong leadership and teamwork skills while serving in various senior roles within the British Army
- Led and managed a team of 4 staff responsible for the administration and operational readiness of 260 Soldiers and Officers, ensuring deployment and mission success
- Deployed to Iraq in 2004 and 2006, displaying resilience and adaptability in challenging environments
- Collaborated with Iraq translators to liaise with sheikhs, effectively bridging cultural gaps and navigating complex socio-political landscapes
- Played a pivotal role in analysing and allocating funding to Iraq government departments in Al Amara, showcasing financial management and strategic planning abilities
- Successfully planned and executed transportation operations for a six-month R&R operation, coordinating the movement of over 1000 Soldiers and Officers, including managing helicopter transfers and security briefings
- Collaborated with NATO and allied forces to coordinate troop movements via road and air transportation, demonstrating effective communication and diplomatic skills
- Provided close protection as part of Lieutenant Colonel's Rover group during visits to local police stations and government buildings in Al Amara, ensuring the safety and security of high-ranking officials
- Represented the British Army internationally in Hockey, highlighting teamwork and sportsmanship on a global stage.
Education
Bachelor of Commerce -
Stellenbosch University
01.1995 - 04.1998
Secret Document Handling Course (DV Vetted)
British Army
04.2001 -
Project Management
Bristol University
04.2001 -
Diploma in Sport & Remedial Massage
London School of Sports Massage
04.2001 -
Skills
Proficient in building and nurturing strong client relationships to drive business growth and enhance customer satisfaction
Experienced in leading and motivating sales teams to achieve sales targets and exceed expectations
Solution-oriented approach to problem-solving, with a focus on delivering tailored fintech solutions to meet client needs
Proactive in identifying new business opportunities and driving revenue growth through effective sales strategies
Expertise in managing solutions, including business FX accounts, online payment capabilities, and integrated API payment options
Skilled in event organization and delivering persuasive presentations to clients and stakeholders
CRM Champion: Utilize advanced CRM systems such as Salesforce to effectively manage client relationships, track interactions, and identify opportunities for upselling alternative financial solutions
Track record of success in fast-paced, target-driven environments, with a focus on maximizing revenue and market share and reducing Churn
Skilled in market analysis to identify opportunities enabling data-driven decision-making to optimize business strategies and maintain a competitive edge
References
REFERENCES AVAILABLE ON REQUEST
Timeline
Senior Consultant (Project Manager)
ITHR Group - UK
01.2007 - 01.2011
Secret Document Handling Course (DV Vetted)
British Army
04.2001 -
Project Management
Bristol University
04.2001 -
Diploma in Sport & Remedial Massage
London School of Sports Massage
04.2001 -
Sergeant
British Army (Adjutant Generals Corp)
01.2000 - 01.2007
Bachelor of Commerce -
Stellenbosch University
01.1995 - 04.1998
Business Development and Partnership/Account Management
Exchange4free Australia
1 2012 - Current
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