Andrey Rumming
Midland,WA
Summary
Accomplished Duty Manager at Jaycar Electronics, adept in customer service and time management, excelled in optimizing staff schedules for peak efficiency and spearheading employee training programs. Leveraged skills in network programming and customer support to enhance operational performance and customer satisfaction, mentoring staff to achieve excellence in service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Duty Manager
Jaycar Electronics
12.2019 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Education
Year 12 ATAR Graduate -
Governor Stirling Senior High School
Woodbridge, WA12.2018
Skills
- Customer Service
- Customer service focus
- Time Management
- New Employee Training
- Parallel Computing
- Code testing
- Network Programming
- Embedded systems
- Refactoring Code
Certification
ICT20115 - Cert 2 Information Digital Media and Technology - Governor Stirling Senior High School - 2018
Timeline
Duty Manager
Jaycar Electronics
12.2019 - Current
Year 12 ATAR Graduate -
Governor Stirling Senior High School
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