Andreza Miranda
Queensland,Australia
Summary
As a UX/UI Designer, I apply my skills and knowledge in Figma, Design Thinking, and User Research to design better experiences for our users and business. I have a bachelor's degree in Systems Analysis and Development and over two years of experience in the field of design. My motivation as a designer is to understand and validate the best ways to help users solve their problems, using the principles of human-centered design and data analysis. I'm passionate about learning new tools and techniques to enhance people's experience in a human and practical way.
Overview
12
12
years of professional experience
1
1
Certification
Work History
UX/UI Designer
CM Capital Markets
São Paulo, Brazil
07.2022 - 01.2024
- I dedicated myself to understanding our users' needs and designing better experiences for them, together with the company's business rules.
- Developed wireframes and prototypes for web and mobile
- Researched industry trends in UX and UI design to ensure designs remain current and relevant.
- Collaborated closely with developers throughout the development process to ensure designs are implemented accurately.
- Collaborated with product managers and stakeholders to define project scope and requirements.
- Designed intuitive interfaces that are visually appealing, user-friendly, accessible and consistent across multiple platforms.
UX/UI Designer Freelancer
Mellop - Design Thinking
São Paulo, Brazil
10.2021 - 07.2022
- Acting in projects as UX Design performing: Quantitative and Qualitative research, data analysis, user interviews, Benchmarking and wireframes, personas creation, user experience mapping, app flow
- UI- Developing low, medium and high fidelity prototyping along with the Style Guide using the Figma tool and validating it through usability testing.
Customer Service Staff
Arnotts
Dublin, Ireland
01.2019 - 04.2021
- During my Exchange period as an English student, I was able to provide my assistance in customer service in the shop
- I assisted customers in their journey, making their experience better, easier and more enjoyable
- I was responsible for organizing stock items
- I answered incoming calls from customers, payments, providing information, services, and scheduling appointments
- I had direct contact with customers with a positive, humanized attitude, solving problems and providing good service.
Junior Legal Assistant
ANP Despachante
São Paulo, Brazil
05.2017 - 03.2018
- Appropriate for the preparation of petitions, preparation of contracts, process monitoring, contract analysis and reporting
- I jointly developed the sales position as well as customer service, preparation of proposals, technical support and customer base.
Administrative Assistant
SPDM - Associação Paulista para o Desenvolvimento da Medicina
São Paulo, Brazil
01.2015 - 01.2017
- In this role as administrative assistant, acted providing a more humanized service to the public
- Scheduling appointments, providing information, delivery of Kit, assisting their journey within the UBS for better experience and understanding of procedures
- Made memos, reports and other documents according to the established rules and according to the subject to be treated, forwarding them to the responsible areas
- I provided my assistance by separating, organizing and classifying the documents received in alphabetical order, medical records, charts and prescriptions
- I was responsible for the monthly closing through the BPA (Outpatient Production Bulletin) system, and production spreadsheets
- Reduced registration (Production of Doctors, Nursing Assistants, Nurses and Health Agents
- Mother Paulistana - Delivery of Diabetic Kit / Organization of attendance sheets and medical records
- Checked various documents related to the administrative routine of the unit.
Administrative Assistant
02.2012 - 04.2014
- Telephone service, ability with PABX, contact with customers
- Reception, Control of sending documents, Spreadsheets, Emails, Archiving dead, sending and tracking miscellaneous mail, Assistance in accounts payable and receivable, financial, Organization and location of physical and digitized files, Responsible for pouches and contracts, Conference of documents, spreadsheets, Schedule of meetings and other activities for the board.
Education
Certificate III Design Fundamentals -
Australian Pacific College
01-2024
UX/UI, Design Digital e Multimídia -
Digital House Brasil
04.2022
General English C1 -
English Hour
01.2021
Bachelor of Technology - BTech, Computer Systems Analysis -
Universidade Paulista
01.2015
Skills
- Adobe Illustrator
- Sketch App
- Design Process
- Typography
- Color Theory
- Figma (Software)
- Decision-Making
- Problem Solving
- English
- Prototyping
- Design Thinking
- Wireframing and Prototype Design
- User-Centered Design
- Information Architecture
- Design Validation
Certification
- Ciclo Formativo PretaLab - PretaLab
- UX Metrics Basic - PunkMetrics
- Mergo MasterClass Portfolio e UX path way UX - Mergo User Experience
- Worshop de Ux Writing; concept and tools - EBAC - British School Creative and Technology
- General English - ISI Dublin - English Language School
- ProviHackdoAgora - Hackthon - Provi by Principia
- Figma Course -
- Product Design PLG - BTX Design School
- UX Writing Expanding - How Bootcamps
Languages
English
Professional
Timeline
UX/UI Designer
CM Capital Markets
07.2022 - 01.2024
UX/UI Designer Freelancer
Mellop - Design Thinking
10.2021 - 07.2022
Customer Service Staff
Arnotts
01.2019 - 04.2021
Junior Legal Assistant
ANP Despachante
05.2017 - 03.2018
Administrative Assistant
SPDM - Associação Paulista para o Desenvolvimento da Medicina
01.2015 - 01.2017
Administrative Assistant
02.2012 - 04.2014
Certificate III Design Fundamentals -
Australian Pacific College
UX/UI, Design Digital e Multimídia -
Digital House Brasil
General English C1 -
English Hour
Bachelor of Technology - BTech, Computer Systems Analysis -
Universidade Paulista
Similar Profiles
Vinicius SilvaVinicius Silva
Electronic Trading Desk / DMA - Jovem Aprendiz at CM Capital MarketsElectronic Trading Desk / DMA - Jovem Aprendiz at CM Capital Markets
Shane CosiverShane Cosiver
Client Services Representative at Marex Capital Markets (formerly ED&F Man Capital Markets)Client Services Representative at Marex Capital Markets (formerly ED&F Man Capital Markets)
Venkat MuruganVenkat Murugan
Associate Director, Murex Business Specialist at RBC Capital MarketsAssociate Director, Murex Business Specialist at RBC Capital Markets
Sashim BhetwalSashim Bhetwal
Jnr Sous Chef at BlowfishJnr Sous Chef at Blowfish
Kelina NowlooKelina Nowloo
Lead Educator at Sanctuary Early Learning AdventureLead Educator at Sanctuary Early Learning Adventure