Andria Paula Ponce Enoval
Blacktown,Australia
Summary
Proven track record in enhancing operational efficiency and client satisfaction, notably at Essential where on-time delivery rates were significantly improved. Skilled in package handling and demonstrating exceptional attention to detail, excelling in fast-paced environments to ensure quality and precision in every task. Demonstrates a commitment to excellence and empathy in service delivery through the development of personalized support plans.
Overview
3
3
years of professional experience
Work History
Front of House Cashier
Angels Filipino Bbq
Blacktown, NSW
11.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed high-volume periods with ease, maintaining composure under pressure and minimizing wait times for guests.
Kitchen Hand
Angels Filipino BBQ
Blacktown, NSW
11.2023 - Current
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Warehouse Packing and Picking
Essential
Eastern Creek, NSW, Australia
11.2023 - Current
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools
- Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays
Home Support Worker
Unity Reach
Dural
10.2023 - Current
- Developed trusting relationships with clients, establishing rapport and open communication.
- Improved independence and quality of life for clients through assistance with daily living tasks.
Disability Support Worker
Unity Reach
NSW, Australia
10.2023 - Current
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance
- Improved client independence by developing personalized support plans tailored to individual needs and goals
Room Attendant
Capella Hotel Sydney
Sydney, Australia
07.2023 - Current
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Inspected guest rooms to replenish soap, paper towels and toiletries
School Cleaner
Quayclean
Queenwood, Australia
06.2023 - 11.2024
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas
- Prevented accidents by keeping hallways clear of debris, wet floors properly marked, and identifying potential hazards
- Maintained inventory of cleaning supplies and equipment, ensuring availability when needed
Receptionist Trainee/ Room Attendant
Cpg Estate Goldberg Hotel
Taguig, Philippines
06.2021 - 11.2021
- Assisted in inventory management, ordering supplies as needed to maintain a well-stocked reception area
- Welcomed visitors warmly upon entry, providing exceptional first impressions of the company
- Handled incoming inquiries with professionalism, providing accurate information and assistance as needed
- Supported office efficiency by sorting and distributing mail to relevant staff members daily
Education
Certificate Of Community Service - ageing And Disabi: Healthcare
Greenwich College
CentralDiploma Of Hospitality - Tourism And Management
St Therese College
Taguig CityCertificate of Individual Support - Healthcare
Greenwhich College
Central Australia11.2021
Skills
- Patient Monitoring
- Medical Documentation
- Quality of care standards
- Attention to Detail
- Computer Skills
- Pallet Jack Handling
- Picking and Packing
- Cleaning and Organizing
- Hospitality and accommodation
- Hospitality and Guest Service
Timeline
Front of House Cashier
Angels Filipino Bbq
11.2023 - Current
Kitchen Hand
Angels Filipino BBQ
11.2023 - Current
Warehouse Packing and Picking
Essential
11.2023 - Current
Home Support Worker
Unity Reach
10.2023 - Current
Disability Support Worker
Unity Reach
10.2023 - Current
Room Attendant
Capella Hotel Sydney
07.2023 - Current
School Cleaner
Quayclean
06.2023 - 11.2024
Receptionist Trainee/ Room Attendant
Cpg Estate Goldberg Hotel
06.2021 - 11.2021
Certificate Of Community Service - ageing And Disabi: Healthcare
Greenwich College
Diploma Of Hospitality - Tourism And Management
St Therese College
Certificate of Individual Support - Healthcare
Greenwhich College