Andrina Ngawaka-Watson
Browns Plains,QLD
Summary
Experienced warehouse professional with strong focus on logistics, inventory management, and safety protocols. Adept at team collaboration to ensure efficient operations and meet organizational goals. Reliable and flexible, consistently adapting to changing demands and maintaining high standards. Proficient in operating forklifts, managing stock, and optimizing storage solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Warehouse Storeperson
AMES
Stapylton, QLD
07.2022 - 02.2026
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Coordinated shipping and receiving processes to ensure timely dispatch of products.
- Maintained accurate inventory records using warehouse management systems.
- Trained new employees on safety protocols and operational procedures.
- Conducted regular quality checks on incoming and outgoing shipments to uphold standards.
Caregiver
Royalty Health
Brisbane, QLD
02.2022 - 05.2022
- Provided compassionate care to clients, ensuring comfort and emotional support.
- Assisted with daily living activities, promoting independence and dignity.
- Administered medications accurately, adhering to prescribed schedules and protocols.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored client health conditions, documenting changes for timely intervention.
- Implemented engaging activities to enhance physical and cognitive well-being of clients.
Pick Packer
Gpc BRISBANE
Brisbane, QLD
09.2020 - 02.2022
- Operated warehouse management systems to track inventory and assist with order fulfillment.
- Selected and packed items accurately, ensuring timely delivery to customers.
- Collaborated with team members to streamline packing processes and improve efficiency.
- Conducted quality checks on products prior to shipment, reducing errors in outgoing orders.
- Maintained cleanliness and organization of work area, adhering to safety standards consistently.
Kitchen Hand/Housekeeping Cleaner
Mandalay Retreat
Cleveland, QLD
02.2020 - 08.2020
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health and safety standards.
- Assisted chefs with food preparation tasks, enhancing efficiency in meal service operations.
- Operated kitchen equipment, including dishwashers and ovens, ensuring proper use and maintenance.
- Collaborated with team members to streamline workflow during busy service periods, improving overall productivity.
- Monitored food storage procedures to ensure freshness and adherence to safety regulations, reducing risk of contamination.
- Implemented inventory management practices to minimize waste and optimize supply usage in daily operations.
Stock Taker
RGIS Inventory
Wynnum, QLD
02.2019 - 01.2020
- Conducted accurate stock counts to maintain inventory integrity across multiple locations.
- Utilized handheld scanning devices for efficient data collection and inventory tracking.
- Collaborated with team members to streamline stock-taking processes and improve workflow efficiency.
- Trained new employees on stock-taking procedures and safety protocols to ensure compliance.
Duty Manager National Park
Schnapps Bar
Wanganui, AU
10.2015 - 12.2018
- As a duty manager I was responsible for running shifts, So looking after all staff both front and back of house. Making sure all staff were taking care of customers as well as working well in a team and making sure all the laws and conditions of working on a licence premises. Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.Completed opening and closing checklists according to set standards. So from doing dishes to pouring a beer to serving our fabulous meals to serving in bottle store. Helping kitchen prep for the day to weeding gardens. All under the protection of our mighty mango (mountain) Ruapehu, Tongariro, Ngauruhoe. So dealing with customers from all over the world keeps the job interesting and fascinating and really makes you appreciate the beauty and blessing of our beautiful country.
Duty Manager Licence
Schnapps Bar
New Zealand
10.2014 - 03.2018
- Supervised daily operations, ensuring high service standards and compliance with health regulations.
- Trained and mentored staff on customer service excellence and operational procedures.
- Managed inventory control, optimizing stock levels to minimize waste and enhance profitability.
- Resolved customer complaints promptly, fostering a positive atmosphere and improving guest retention.
- Implemented new operational protocols, increasing efficiency and streamlining workflow processes.
Retail Attendant Whakapapa
Schnapps Bar
Wanganui, AU
09.2014 - 10.2015
- While working in the Retail store at Ruapehu Alpine Lifts, helped improve customer service, quality assurance and service speed by developing and implementing successful solution. Maintained professional manner in all customer interactions, answered concerns and resolved problems with a friendly and knowledgeable approach. Gave every customer immediate and undivided attention. Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits. Arranged and stocked department displays.
Retail Attendant/Merchandiser Rotorua
Plenty TAS
08.2012 - 08.2014
- While working for Farmers Rotorua I learnt so much, as it was the first time working in such a beautiful store.
Education
High School Diploma -
Rangitahi College
New Zealand04-1988
Skills
- SALES (10 years), TRAINING (1 year), CLERICAL (Less than 1 year), DETAIL-ORIENTED (Less than 1 year), ENERGETIC (10 years)
- Order picking
- Loading and unloading
- Packaging and labeling
- Workplace cleanliness
- Warehouse safety
- Heavy lifting
- Maintenance tasks
- Stock control
- Teamwork and cooperation
- Effective communication
- Attention to detail
- Package handling
- Punctual and reliable
- Self-motivated and independent
- Forklift operation
- Warehousing operations
- Certified forklift driver
Certification
- Food processing level 3
- August 2018 to Present
- 1. FDFFS2001A Implement the food safety program and procedures
- 2. FDFOHS2001A Participate in OHS processes
- 3. FDFOHS3001A Contribute to OHS processes
- 4. FDFFS3001A Monitor the implementation of quality and food safety programs
- 5. FDFOP2061A Use numerical applications in the workplace
- 6. FDFPPL3030A Support and mentor individuals and groups
- 7. FDFPPL3004A Lead work teams and groups
- 8. FDFPPL3006A Establish compliance requirements for work area
- 9. FDFOP2064A Provide and apply work place information
- 10. FDFOP3002A Set up production or packaging line for operation
- 11. FDFOP3004A Operate interrelated processes in a packaging system
- 12. FDFPPL3001A Participate in improvement processes
- 13. FDFPPL3002A Report work place performance
- 14. MSAENV272A Participate in environmentally sustainable work practices
- 15. MSS402040 Apply 5S procedures
- 16. MSS402050 Monitor process capability
- 17. MSS403002 Ensure process improvements are sustained
- Duty manager license
- November 2017 to November 2020
Timeline
Warehouse Storeperson
AMES
07.2022 - 02.2026
Caregiver
Royalty Health
02.2022 - 05.2022
Pick Packer
Gpc BRISBANE
09.2020 - 02.2022
Kitchen Hand/Housekeeping Cleaner
Mandalay Retreat
02.2020 - 08.2020
Stock Taker
RGIS Inventory
02.2019 - 01.2020
Duty Manager National Park
Schnapps Bar
10.2015 - 12.2018
Duty Manager Licence
Schnapps Bar
10.2014 - 03.2018
Retail Attendant Whakapapa
Schnapps Bar
09.2014 - 10.2015
Retail Attendant/Merchandiser Rotorua
Plenty TAS
08.2012 - 08.2014
High School Diploma -
Rangitahi College
Additional Information
- Skills
- Payment processing
- Cheerful and Energetic
- Employee training
- Inventory control
- Superb sales professional
- Approachable
- Strong communication skills
- Basic clerical knowledge
- Excellent multi-talker
- Barcode scanning
- Display design
- Flexible
- Perfect attendance record
- Team leadership
- Reliable and dependable
- Organised
- Detail-oriented
- Resolution-oriented
- Loss prevention
- Excellent time management
- Dedicated team player