Andry Soboloke
Haymarket,Australia
Summary
- Balancing customer service and science! While helping customers find the perfect phone, I’m also acing my Bachelor of Advanced Science (Pre-Medicine).
- Translating complex tech (and sometimes biochem!) into easy-to-understand solutions, whether it's for customers or during lab projects.
- Juggling sales targets and university deadlines like a pro, while keeping the store organized and efficient.
- Always learning—whether it's the latest mobile plans or the newest breakthroughs in genetics!
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Optus Retail
Sydney, NSW
02.2024 - Current
- Your go-to tech expert, helping customers navigate the latest phones and plans.
- Master multitasker, balancing sales, customer service, and keeping the store looking fresh.
- Love making tech easy and enjoyable, turning confused faces into smiles.
- Always up for a challenge—whether it's hitting sales targets or finding the perfect solution for a tricky customer need.
Retail Assistant
7-11 Convenience Store
08.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Receptionist
Smile centre
06.2021 - 05.2023
- Ability to relay information accurately to others
- Administrative support according to needs of all departments
- Alerted residents of the following days meals and activities
- Answering and directing phone calls to appropriate employee or department
- Answering any queries from customers
- Assuring the highest standard of customer care and service at all the time
- Being a point of contact for all departments
- Ensured event calendar was kept up to date
Education
Bachelor of Advanced Science - Sciences
University of Technology Sydney
Sydney02.2026
Diploma of Science - Life Science
UTS COLLEGE
02.2024
Skills
- Balancing customer service at Optus with my Bachelor of Advanced Science (Pre-Medicine)
- Simplifying tech for customers and science in the lab
- Multitasking between sales goals, store organization, and university deadlines
- Applying problem-solving and teamwork skills from both work and lab projects
Personal Information
- Date of Birth: 12/15/05
- Nationality: Indian
Hobbies and Interests
- Wandering
- Storytelling
- Snapping
- Grooving
- Game-on
References
Available on Request
Timeline
Retail Sales Associate
Optus Retail
02.2024 - Current
Retail Assistant
7-11 Convenience Store
08.2023 - Current
Receptionist
Smile centre
06.2021 - 05.2023
Bachelor of Advanced Science - Sciences
University of Technology Sydney
Diploma of Science - Life Science
UTS COLLEGE
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