Summary
Overview
Work History
Education
Skills
Pastprojects
Chinese
Languages
Timeline
Generic

Andy Chen

Wheelers Hill,Australia

Summary

As a fourth-year Civil Engineering student at RMIT, offering a solid foundation in problem-solving, attention to detail, and time management. Experience at Nova Lights, overseeing storage, label printing, and packing, has sharpened the ability to work efficiently and independently in a fast-paced environment. A proactive approach to identifying and resolving issues ensures seamless operations, even without supervision. Extensive involvement in civil projects has greatly contributed to customer service skills. Regularly interacting with contractors and understanding their needs has enhanced communication abilities, enabling effective addressing of client requirements. Building on this experience, the role at Nova Lights has further honed these skills, allowing the delivery of high-quality service and support. Particularly drawn to Apple's vibrant and positive culture, the opportunity to contribute to your team is thrilling. With an engineering background and e-commerce experience, uniquely positioned to excel in a customer service role at Apple. Leveraging these skills, confidence in the ability to provide exceptional service and support to customers is strong.

Overview

6
6
years of professional experience

Work History

Nova Light Ecommerce Shop Parcel Packer

Nova Lights
01.2024 - Current
  • At Nova Lights, an e-commerce company specializing in home decor and fancy lights, I handle storage management, label printing, and 100 items packing daily.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • These skills are highly transferable to a role at Apple, where maintaining high standards of quality, operational efficiency, and effective time management are essential
  • My ability to work independently and proactively solve problems will enable me to contribute effectively to Apple's dynamic and innovative environment.

3S Super Steel Structure Intern

ScotSteel
06.2023 - 06.2023
  • During a 3-week internship with 3S Super Steel, I gained practical experience in drawing residential housing structures
  • Successfully completed the steel structure drawing for a single-story house, meeting the expectations of my supervisor
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Crew Member

Mcdonlds
09.2018 - 12.2021
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Worked effectively in fast-paced environments. Managing 40+ orders during 1 rush hour.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor of Engineering (Civil and Infrastructure) (Honours) -

RMIT
Melbourne, VIC
11.2024

Associated degree in Engineering Technology (Civil) -

RMIT
Melbourne, VIC
11.2022

Skills

  • Communication
  • Attention to detail
  • Critical thinking
  • Problem Solving
  • Time management
  • Teamwork Skills
  • Ethical Integrity
  • Adaptability
  • Risk Accessing
  • Warehouse Safety
  • Labelling
  • Quality Control

Pastprojects

  • Carpark Design, The project aimed to create an efficient car park with maximum capacity while ensuring accessibility for disabled parking. My pivotal role encompassed contributing to structural placement, finalising details, and overseeing the project's entirety. Utilizing Revit and AutoCAD, project was completed within a 2-month timeframe, resulting in a functional and accessible car park.


  • 6 Storey Building, This project was dedicated to the construction of a 6-storey structure prioritising cost-effectiveness without compromising structural integrity. My core responsibility involved the meticulous design and analysis of secondary beams, ensuring optimal performance under various loads. Through collaborative teamwork and rigorous verification protocols, we successfully delivered a stable 6-storey structure within budgetary constraints. This project exemplifies my commitment to precision engineering and delivering high-quality solutions on time and within budget.


  • Railway Crossing Design, This projects were aimed at resolving challenges at one of Victoria's busiest railway crossings, located at Kensington station. My involvement spanned multiple facets, including population and car volume forecasting, trend prediction, and alternative design. Designing alternatives posed significant challenges due to Kensington's pivotal role as a primary entry point to the city. Recognising the importance to minimize disruption to surrounding areas, I spearheaded the development of four alternatives. These prioritized mitigating impacts on local businesses and residential communities while adhering to budget constraints.

Chinese

I completed my primary education in China, which provided me with a strong foundation in Mandarin. With a passion for regularly exploring Chinese history, classic poems, and idioms, I have consistently consolidated my proficiency in the language. This continuous engagement not only enhances my linguistic skills but also deepens my appreciation for the richness of Chinese culture.

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Nova Light Ecommerce Shop Parcel Packer

Nova Lights
01.2024 - Current

3S Super Steel Structure Intern

ScotSteel
06.2023 - 06.2023

Crew Member

Mcdonlds
09.2018 - 12.2021

Bachelor of Engineering (Civil and Infrastructure) (Honours) -

RMIT

Associated degree in Engineering Technology (Civil) -

RMIT
Andy Chen