Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andy Duong

Deer Park,VIC

Summary

Dynamic Human Resources Generalist with 4 years of experience managing broad range of human resource functions while serving as on-site specialist. Spearheading recruitment efforts and strategies to adhere to organisational goals. Ensuring compliance is met with all candidates, employees, employers and stakeholders. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR specialist in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Resources Administrator

Independent Disability Services
03.2024 - Current
  • Act as the first point of contact for new applicants and enquiries related to any Human Resources questions.
  • Screen, evaluate and process applicants, averaging 70 applications a day.
  • Organise and schedule interviews for potential candidates via email, text or phone call to align with management schedules and availabilities.
  • Organising and conducting weekly face-to-face group interviews for potential candidates. Averaging 10 candidates per week. Then evaluating interview performances and notifying results to the candidates.
  • Draft and develop new employment agreements specifically tailored to the certifications and speciality of individual candidates and positions.
  • Update and maintain current HRIS and CRM data for 150 employees and ensuring all current employees are compliant with required certifications and documents.
  • Configure and modernize previous HR policies according to legislation and award changes. Implementing new policies based on changes to NES and Fair Work Act.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees via inductions and modules.
  • Handled on-boarding process for newly hired employees, which included verifying compliance documents such as Visas, Working with Children Checks and NDIS Worker Screening Checks via PRODA and VEVO.
  • Moderate and advise on grievances between employees, employers, stakeholders and clients.
  • Generating monthly reports on recruitment, turnover and dismissals. Reports often included performance evaluations, reasons for resignations and strategies to maintain current staff.

Administration/Human Resources Generalist

Bridging Solutions
06.2023 - 02.2024
  • Managing the recruitment process, sourcing candidates, conducting interviews, and facilitating the onboarding of new employees.
  • Handling employee grievances, conflicts, and disciplinary issues, and fostering a positive work environment.
  • Creating and implementing HR policies, procedures, and best practices in compliance with laws and regulations.
  • Managing employee benefits such as healthcare, retirement plans, and other perks, including enrollment and inquiries
  • Maintaining accurate HR records, generating reports, and utilizing data to make informed decisions.
  • Ensuring compliance with labor laws, regulations, and company policies, and handling legal matters related to HR.
  • Developing and implementing strategies to enhance employee engagement, satisfaction, and retention.
  • Handling administrative tasks such as payroll, attendance tracking, and maintaining employee records.

Human Resources Administrator

DHL Logistics
08.2022 - 06.2023
  • Maintaining and updating employee records, including personal information, attendance, leaves, and other pertinent data
  • Managing HR documents such as employment contracts, policies, and compliance-related paperwork, ensuring proper filing and accessibility.
  • Assisting with the recruitment process by scheduling interviews, organizing candidate information, and handling correspondence with applicants.
  • Supporting the on-boarding process by preparing new hire paperwork, facilitating orientation, and ensuring necessary documentation completion.
  • Entering HR-related data accurately into systems and generating reports as required by HR managers or senior staff.
  • Facilitating internal HR communications, such as disseminating policy updates, memos, or announcements to employees.
  • Providing general administrative support to the HR department, including scheduling meetings, managing calendars, and handling correspondence.
  • Collaborating with the payroll department or external payroll service providers by providing necessary employee information and resolving payroll-related queries.

Administration Officer/Human Resources Assistant

University of Western Australia
01.2020 - 07.2022
  • Managing and coordinating student services such as enrollment, academic advising, and student records management.
  • Ensuring students and faculty were adhering to COVID-19 regulations, and assisting students with difficulties that had resulted from the pandemic.
  • Assisting and organising staff interviews for students and faculty.
  • Providing administrative support to faculty, staff, and department heads, including scheduling meetings, managing calendars, and handling correspondence.
  • Assisting in academic administrative tasks, such as course scheduling, curriculum updates, and academic program coordination.
  • Verification and maintaining records of Student Visas via VEVO and UWA Internal Cloud Management.

Education

Bachelor of Commerce - Human Resource Management/Economics

University of Western Australia
Perth, WA
07.2023

Skills

  • HRIS implementation, maintenance, and updating
  • Employee Onboarding
  • Policy Management
  • Proficient in Citation HR, Employment Hero, Xero and Microsoft Office Software
  • Background Checks
  • Employment Record Verification
  • Personnel file management
  • Payroll coordination
  • Employee Relations
  • Online position posting
  • Document Management
  • New Hire Orientation

Certification

  • NDIS Worker Screening Check
  • Working with Children Check
  • Full Australian Driver Licence
  • Able to meet National Police Clearance

Timeline

Human Resources Administrator

Independent Disability Services
03.2024 - Current

Administration/Human Resources Generalist

Bridging Solutions
06.2023 - 02.2024

Human Resources Administrator

DHL Logistics
08.2022 - 06.2023

Administration Officer/Human Resources Assistant

University of Western Australia
01.2020 - 07.2022

Bachelor of Commerce - Human Resource Management/Economics

University of Western Australia

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