Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Andy Duong

Deer Park

Summary

Career driven professional with aspirations to grow in Human Resources. With 5 years of experience in HR, I have been responsible for multitude of HR functions such as; spearheading recruitment efforts and managing end-to-end recruitment and onboarding. Ensuring compliance is met with all candidates, employees, employers and stakeholders, developing strategies to adhere to organisational goals. Support and guide cross-functional team members while implementing best practices within the HR team. Act as a HR specialist in administering and advancing HR functions while acting as resource on policy interpretation and implementation. Coordinate with departments to acknowledge performance via promotions, secondments and recognition.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resource Advisor/Office Manager

Infinity Group Coaching
12.2024 - Current
  • Lead recruitment efforts to expand company head count to 180. Responsibilities include: resume screening, phone screening, interview booking, attending interviews and evaluating candidates with relevant department stakeholders.
  • Manage the end-to-end onboarding for 150 new employees/contractors; responsible for performing national police checks, financial checks, reference checks and credit checks for all new employees via Fit2Work, Checkmate, and Equifax.
  • Acted as the technical lead for all HRIS enquiries and functions on Employment Hero/XERO. Expertise in recruitment function, employee onboarding, document management, employment agreement drafting,
  • Develop, draft and coordinate confidential organisation documents including employment agreements, job descriptions, key performance indicators, commission plans, secondments, promotions, letter of offers, letter of variations, jury exemption letters, termination letters, deed of releases/non-disclosure agreements.
  • Act as a point of escalation for all HR related issues. Inclusive of performance management, staff grievances, hiring strategies, employment relations, staff exit-strategies/offboarding, organisational restructure and legal/compliance concerns.
  • Identify, develop and enhance company policies to adhere to recent employment legislation changes and job trends.

Recruitment Consultant

HealthCare Australia
10.2024 - 11.2024
  • Hired employees and initiated new hire paperwork process.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Assisted with writing job postings and job descriptions for boards.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Completed required criminal, credit, or drug tests for new hires.
  • Coordinated schedules to arrange management interviews with applicants.

Human Resources Administrator

Independent Disability Services
03.2024 - 09.2024
  • Act as the first point of contact for new applicants and enquiries related to any Human Resources questions.
  • Screen, evaluate and process applicants, averaging 70 applications a day.
  • Organise and schedule interviews for potential candidates via email, text or phone call to align with management schedules and availabilities.
  • Organising and conducting weekly face-to-face group interviews for potential candidates. Averaging 10 candidates per week. Then evaluating interview performances and notifying results to the candidates.
  • Draft and develop new employment agreements specifically tailored to the certifications and speciality of individual candidates and positions.
  • Update and maintain current HRIS and CRM data for 150 employees and ensuring all current employees are compliant with required certifications and documents.
  • Configure and modernize previous HR policies according to legislation and award changes. Implementing new policies based on changes to NES and Fair Work Act.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees via inductions and modules.
  • Handled on-boarding process for newly hired employees, which included verifying compliance documents such as Visas, Working with Children Checks and NDIS Worker Screening Checks via PRODA and VEVO.
  • Moderate and advise on grievances between employees, employers, stakeholders and clients.
  • Generating monthly reports on recruitment, turnover and dismissals. Reports often included performance evaluations, reasons for resignations and strategies to maintain current staff.

Administration/Human Resources Generalist

Bridging Solutions
06.2023 - 02.2024
  • Managing the recruitment process, sourcing candidates, conducting interviews, and facilitating the onboarding of new employees.
  • Handling employee grievances, conflicts, and disciplinary issues, and fostering a positive work environment.
  • Creating and implementing HR policies, procedures, and best practices in compliance with laws and regulations.
  • Managing employee benefits such as healthcare, retirement plans, and other perks, including enrollment and inquiries
  • Maintaining accurate HR records, generating reports, and utilizing data to make informed decisions.
  • Ensuring compliance with labor laws, regulations, and company policies, and handling legal matters related to HR.
  • Developing and implementing strategies to enhance employee engagement, satisfaction, and retention.
  • Handling administrative tasks such as payroll, attendance tracking, and maintaining employee records.

Human Resources Administrator

DHL Logistics
08.2022 - 06.2023
  • Maintaining and updating employee records, including personal information, attendance, leaves, and other pertinent data
  • Managing HR documents such as employment contracts, policies, and compliance-related paperwork, ensuring proper filing and accessibility.
  • Assisting with the recruitment process by scheduling interviews, organizing candidate information, and handling correspondence with applicants.
  • Supporting the on-boarding process by preparing new hire paperwork, facilitating orientation, and ensuring necessary documentation completion.
  • Entering HR-related data accurately into systems and generating reports as required by HR managers or senior staff.
  • Facilitating internal HR communications, such as disseminating policy updates, memos, or announcements to employees.
  • Providing general administrative support to the HR department, including scheduling meetings, managing calendars, and handling correspondence.
  • Collaborating with the payroll department or external payroll service providers by providing necessary employee information and resolving payroll-related queries.

Administration Officer/Human Resources Assistant

University of Western Australia
01.2020 - 07.2022
  • Managing and coordinating student services such as enrollment, academic advising, and student records management.
  • Ensuring students and faculty were adhering to COVID-19 regulations, and assisting students with difficulties that had resulted from the pandemic.
  • Assisting and organising staff interviews for students and faculty.
  • Providing administrative support to faculty, staff, and department heads, including scheduling meetings, managing calendars, and handling correspondence.
  • Assisting in academic administrative tasks, such as course scheduling, curriculum updates, and academic program coordination.
  • Verification and maintaining records of Student Visas via VEVO and UWA Internal Cloud Management.

Education

Bachelor of Commerce - Human Resource Management/Economics

University of Western Australia
Perth, WA
07.2023

Skills

  • HRIS implementation, maintenance, and updating
  • Employee Onboarding/Coordination
  • Policy Management/Maintenance
  • Proficient in Citation HR, Employment Hero, Xero and Microsoft Office Software
  • Background Checks via Fit2Work, Checkmate, VEVO, Equifax, PRODA
  • Employment Record Verification
  • Personnel file management
  • Payroll coordination
  • Employee Relations
  • Online position posting
  • Document Management
  • New Hire Orientation

Certification

  • NDIS Worker Screening Check
  • Working with Children Check
  • Full Australian Driver Licence
  • Able to meet National Police Clearance

References

Andrew Kauler - Independent Disability Services

Quality, Risk, Compliance and Human Resource Manager

andrew.kauler@idsa.org.au

+61 493 023 087


Marcia Helmers - Independent Disability Services

Operations Manager

marcia.helmers@idsa.org.au

+61 434 889 097


Sylvia Rosemond - Independent Disability Services

Chief Executive Officer

sylvia.rosemond@idsa.org.au

+61 434 914 254


Ann Trang - Bridging Solutions
Supervisor/Administration Officer
+61 435 106 168

Timeline

Human Resource Advisor/Office Manager

Infinity Group Coaching
12.2024 - Current

Recruitment Consultant

HealthCare Australia
10.2024 - 11.2024

Human Resources Administrator

Independent Disability Services
03.2024 - 09.2024

Administration/Human Resources Generalist

Bridging Solutions
06.2023 - 02.2024

Human Resources Administrator

DHL Logistics
08.2022 - 06.2023

Administration Officer/Human Resources Assistant

University of Western Australia
01.2020 - 07.2022

Bachelor of Commerce - Human Resource Management/Economics

University of Western Australia

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