Andy Gurram
Melbourne,VIC
Summary
Motivated Mechanical Engineer with a Bachelor of Mechanical Engineering and a Master’s in Engineering Management, seeking to transition from technical sales to a hands-on engineering and operations role. With over 3 years of experience in manufacturing and technical sales, I have developed a robust skill set that includes technical problem-solving, process optimization, and project management. My background and experience working in production of Automobiles provided a strong foundation in Mechanical Engineering principles and analytical thinking, while my professional experience has honed my ability to deliver tailored solutions and manage client relationships effectively. Additionally, I have successfully collaborated with cross-functional teams, enhancing my ability to drive projects forward and achieve operational goals. I am eager to leverage my engineering management knowledge to implement strategic initiatives, optimize processes, and lead innovative projects that drive operational excellence within your esteemed organization.
Overview
5
5
years of professional experience
Work History
Internal Sales/Cost Estimator
ASSA ABLOY Door Group (Spence Doors)
04.2024 - Current
- Analyzed Architectural drawings to prepare estimates for door packages on big commercial jobs.
- Proficiently estimated and provided quotes for commercial door solutions, adeptly liaising with builders and contractors
- Demonstrated a keen understanding of architectural specifications to deliver customized solutions that meet client needs
- Acquired and applied extensive knowledge of Fire Rated and Acoustic Doors, including cavity pockets supplying to builders across Australia.
- Utilized this expertise to identify sales opportunities, address objections, and secure successful sales closures
- Negotiated favorable contract terms with suppliers, reducing costs without compromising quality or delivery timelines.Providing technical assistance to customers via phone and email, ensuring project compliance and fostering customer satisfaction through expert guidance.
- Collaborated with project managers to establish realistic budgets and timelines, ensuring successful project delivery.
Technical Sales Representative
Access Hardware
05.2022 - 04.2024
- Efficiently process sales orders and deliver accurate product quotes while managing the CRM system to track quotes, leads, and contacts, ensuring streamlined sales operations and customer communication
- Cultivate and maintain relationships with new clients annually through proactive communication via phone and email, consistently achieving a higher conversion rate for sales orders and contributing to business growth
- Contribute to Access Hardware Group's position as Australia's largest supplier of architectural and security hardware by delivering exceptional service and support to clients, resulting in increased customer loyalty and satisfaction
- Utilize strong technical acumen to effectively communicate with clients about product specifications, features, and benefits, aligning solutions with their needs and requirements
- Actively participate in industry events, conferences, and seminars to stay updated on the latest trends, technologies, and advancements in industrial automation and smart sensor solutions, enhancing my ability to provide informed recommendations and support to clients.
Technical Sales Representative
New Touch Industries
02.2021 - 04.2022
- Reviewed and analyzed over 200 customer inquiries monthly, optimizing internal processes to reduce response time by 10% and enhance customer satisfaction
- Acted as the primary point of contact for 20+ customers, processing 100+ sales orders per month with a 90% accuracy rate in evaluating engineering drawings and requirements for precise product quotes
- Prepared and delivered 500+ product quotes annually by collaborating closely with two project managers and analyzing customer requests for proposals (RFPs)
- Engaged in client meetings, supplier discussions, and consultant collaborations to ensure alignment on project requirements, specifications, and deliverables, resulting in enhanced project outcomes and client satisfaction
- Demonstrated adaptability and a keen understanding of customer needs by supporting sales efforts across a range of industries, gaining exposure to diverse client requirements and project scopes.
Graduate Mechanical Engineer
Fiat Automobiles India Pvt Ltd.
05.2019 - 01.2020
- Collaborated with technicians, and Senior Engineers to ensure the optimal integration of the mechanical components and systems with the electrical, electronic, software and other aspects of the vehicles
- Designed and developed mechanical components and systems for Fiat, Abarth, and Jeep vehicles, such as engines, transmissions, suspensions, brakes, steering
- Researched and implemented new technologies, innovations, and best practices in the field of mechanical engineering to improve the efficiency, performance, sustainability, and customer satisfaction of the vehicles
- Troubleshooted and resolved any issues or problems related to the mechanical components and systems during the production and assembly
- Prepared and maintained technical documentation, such as specifications, drawings, reports, manuals, etc
- For the mechanical systems and components
- Technologies used: CAD, CAE, FEA, CFD, Engineering Drawings.
Education
Master's in Engineering Management -
RMIT
12.2021
Bachelor's in Mechanical Engineering -
Pune University
05.2019
Skills
- Technical Engineering skills
- Customer Relationship Management
- Product Knowledge
- Problem-solving abilities
- Analytical Thinking
- Self-Motivation and Adaptability
- Cost Reporting
- Material Pricing
- Project estimation and bidding
Timeline
Internal Sales/Cost Estimator
ASSA ABLOY Door Group (Spence Doors)
04.2024 - Current
Technical Sales Representative
Access Hardware
05.2022 - 04.2024
Technical Sales Representative
New Touch Industries
02.2021 - 04.2022
Graduate Mechanical Engineer
Fiat Automobiles India Pvt Ltd.
05.2019 - 01.2020
Master's in Engineering Management -
RMIT
Bachelor's in Mechanical Engineering -
Pune University
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