Andy Jean-Pierre
Upper Coomera,QLD
Summary
· Passionate about nature and land management
· Excellent communication and interpersonal
· Ability to work under pressure and have a sharp eye for detail.
· Waste management and sustainability advocate.
· Enforce OH&S in workplace.
· First aider
Overview
10
10
years of professional experience
Work History
Field Operator
Contractor Department Of Agriculture And Fisheries
Gold Coast, QLD
01.2024 - Current
- Walk up to 15km daily to spread bait for invasive species
- Conduct surveillance by walking to search for infestations.
- Use light pointer to identify suspect areas and collect ants.
- Work outdoors in varying weather conditions in southeast Queensland.
- Engaging and interacting with community.
- Applying approved treatment to eradicate fire ants.
- Deal prevention control.
Client Experience Representative
Aurecon Australia
Brisbane, QLD
12.2019 - 01.2024
- Handle dynamic & fast-paced customer service environment with face to face, phone and online customer contact.
- Strong organizational skills while following company procedure.
- Assist IT system and Set-up conference space.
- Coordinate with caterer and stakeholder for catering service.
- Provide high level of service and Barista coffee to Aurecon visitors and team.
- Collaborate with health and safety Manager to enforce Covid-19 measures.
Food and Beverage Duty Manager Banquet
Hilton Surfers Paradis
Gold Coast, QLD
04.2017 - 12.2019
- Collaborate with event sales team for successful event.
- Monitoring Stock level and ordering.
- Lead and Manage Food and Beverage team.
- Monitoring KPI’s and implement changes.
- Oversee Restaurant and other F& B outlets of hotel.
- Team training and constant coaching.
Conference and Events Supervisor
Citadine Apartment Hotel
Melbourne, VIC
07.2016 - 03.2017
- Ensure effective communication with all stakeholders.
- Manage smooth running of food and beverage service.
- Monitor each conference room set up and service.
- Lead and train staff to provide optimum service.
- Implementation of standards of procedure.
- Share and implement Guest constructive feedback with Hotel Manager.
Café Manager
Dome Café
Kalgoorlie, WA
11.2013 - 03.2016
- Lead team to meet weekly targets.
- Apply and Follow franchise standard of procedure
- Hire and train team members to exceed guest expectation.
- Conduct appraisal and review progress
- Monitor hourly labor cost of goods and implement quick changes.
- Review and improved service and product quality.
Education
BBA - Hospitality And Tourism Management
Carrick Institute of Education
Melbourne11.2012
Skills
- Decision Making
- Time Management
- Working outdoor/indoor
- Volunteering
- Tree planting (Coomera River catchment group)
- Wildlife Volunteer (Queensland department of ecology and Science)
Languages
English
Full Professional
French
Full Professional
Timeline
Field Operator
Contractor Department Of Agriculture And Fisheries
01.2024 - Current
Client Experience Representative
Aurecon Australia
12.2019 - 01.2024
Food and Beverage Duty Manager Banquet
Hilton Surfers Paradis
04.2017 - 12.2019
Conference and Events Supervisor
Citadine Apartment Hotel
07.2016 - 03.2017
Café Manager
Dome Café
11.2013 - 03.2016
BBA - Hospitality And Tourism Management
Carrick Institute of Education