Andy Jean-Pierre
Contractor Department Of Agriculture And Fisheries
Upper Coomera,QLD
10
years of professional experience
· Passionate about nature and land management
· Excellent communication and interpersonal
· Ability to work under pressure and have a sharp eye for detail.
· Waste management and sustainability advocate.
· Enforce OH&S in workplace.
· First aider
Work History
Field Operator
2 Years 9 Months- Walk up to 15km daily to spread bait for invasive species
- Conduct surveillance by walking to search for infestations.
- Use light pointer to identify suspect areas and collect ants.
- Work outdoors in varying weather conditions in southeast Queensland.
- Engaging and interacting with community.
- Applying approved treatment to eradicate fire ants.
- Deal prevention control.
Client Experience Representative
4 Years 1 Month- Handle dynamic & fast-paced customer service environment with face to face, phone and online customer contact.
- Strong organizational skills while following company procedure.
- Assist IT system and Set-up conference space.
- Coordinate with caterer and stakeholder for catering service.
- Provide high level of service and Barista coffee to Aurecon visitors and team.
- Collaborate with health and safety Manager to enforce Covid-19 measures.
Food and Beverage Duty Manager Banquet
2 Years 8 Months- Collaborate with event sales team for successful event.
- Monitoring Stock level and ordering.
- Lead and Manage Food and Beverage team.
- Monitoring KPI’s and implement changes.
- Oversee Restaurant and other F& B outlets of hotel.
- Team training and constant coaching.
Conference and Events Supervisor
8 Months- Ensure effective communication with all stakeholders.
- Manage smooth running of food and beverage service.
- Monitor each conference room set up and service.
- Lead and train staff to provide optimum service.
- Implementation of standards of procedure.
- Share and implement Guest constructive feedback with Hotel Manager.
Café Manager
2 Years 4 Months- Lead team to meet weekly targets.
- Apply and Follow franchise standard of procedure
- Hire and train team members to exceed guest expectation.
- Conduct appraisal and review progress
- Monitor hourly labor cost of goods and implement quick changes.
- Review and improved service and product quality.
Education
BBA - Hospitality And Tourism Management
Skills
Decision Making
Time Management
Working outdoor/indoor
Volunteering
Tree planting (Coomera River catchment group)
Wildlife Volunteer (Queensland department of ecology and Science)
Languages
English
Full Professional
French
Full Professional
Timeline
Field Operator
Contractor Department Of Agriculture And Fisheries
01.2024 - CurrentRead More
Client Experience Representative
Aurecon Australia
12.2019 - 01.2024Read More
Food and Beverage Duty Manager Banquet
Hilton Surfers Paradis
04.2017 - 12.2019Read More
Conference and Events Supervisor
Citadine Apartment Hotel
07.2016 - 03.2017Read More
Café Manager
Dome Café
11.2013 - 03.2016Read More
Carrick Institute of Education
BBA from Hospitality And Tourism Management
Read More