Summary
Overview
Work History
Education
Skills
Interests
Hobbies
Timeline
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Andy Kong

Sales Associate
Camperdown,NSW

Summary

Proven track record in enhancing customer satisfaction and sales at Prouds The Jewellers, leveraging skills in relationship management and order accuracy. Achieved consistent monthly sales targets by employing effective sales strategies and maintaining professional appearance. Excelled in service quality, significantly improving guest relations and operational cleanliness across roles. Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Restaurant Waiter

Sushi Taro
01.2022 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Sales Associate

Prouds The Jewellers
02.2020 - 12.2021
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Dental Assistant

Optimal Dental Care
01.2018 - 01.2020
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Education

J.D. - Law

The University of Sydney
Camperdown, NSW
04.2001 -

Bachelor of Medical Science, Advanced Studies - Medicine (Pre-Medicine)

The University of Sydney
Camperdown, NSW
04.2001 -

Skills

  • Product Sales

  • Sales Development

  • Customer Service

  • Teamwork and Collaboration

  • Listening Skills

  • Time Management

  • Multi-tasking strength

  • Problem-Solving

  • Relationship Building

  • Goal-Oriented

  • Excellent people skills

Interests

Horology

Hobbies

Horology enthusiast: Passionate about watches with a deep appreciation for the craftsmanship and history behind the timepieces. Especially enthusiastic about Seiko, regularly visiting the boutique, building strong relationships with sales associates. 


Fencing: Regularly competed in regional and national events, representing The University of Sydney


Boxing: Competed to a state level in amateur boxing

Timeline

Restaurant Waiter

Sushi Taro
01.2022 - 08.2023

Sales Associate

Prouds The Jewellers
02.2020 - 12.2021

Dental Assistant

Optimal Dental Care
01.2018 - 01.2020

J.D. - Law

The University of Sydney
04.2001 -

Bachelor of Medical Science, Advanced Studies - Medicine (Pre-Medicine)

The University of Sydney
04.2001 -
Andy KongSales Associate