Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andy Lee

Wembley Downs

Summary

Mechanical engineer currently looking for a weekend job with proven retail experience. Skilled in customer interactions, retail sales. and relation-building/maintaining.

Overview

7
7
years of professional experience

Work History

Mechanical Engineer

Cummins
01.2022 - Current
  • Worked with clients through meetings and viewings for commercial resolutions and failure mitigations.
  • Diagnosed and compiled failure investigation reports.
  • Assisted in continuous process and product improvement

Sales Assistant

Vodafone
03.2021 - 01.2022
  • Assisted customers with their troubleshooting, bills, payment, or other Vodafone related enquiries.
  • As a small-knit team, independently run the store.
  • Manage stock, inventory, deliveries and return.
  • Push sales for store revenue in accordance to Australian and Vodafone policies.

Retail Sales Worker

City Beach
11.2018 - 02.2021
  • Serving customers at the POS system handling cash and EFTPOS during transactions
  • Dealt with refunds, exchanges and complaints of customers
  • Working as a team to replenish stock and recover the store making it more visually appealing
  • Preventing theft and reducing stock and cost losses
  • Providing customer service to ensure they had a great shopping experience

Education

Bachelors (Honours) - Mechanical Engineering

Curtin University
WA
02-2023

Skills

  • Microsoft Office
  • Independently running a retail store and inventory management
  • Customer service and interactions
  • Sales and upselling revenue driving products
  • Developing and maintaining customer relation and reputation
  • Verbal/written communication
  • Working in a small-knit team environment

Timeline

Mechanical Engineer

Cummins
01.2022 - Current

Sales Assistant

Vodafone
03.2021 - 01.2022

Retail Sales Worker

City Beach
11.2018 - 02.2021

Bachelors (Honours) - Mechanical Engineering

Curtin University

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Andy Lee