Andy Luu
Melbourne,VIC
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Highly connected within the logistics industry working with hundreds of trucking companies over the years. Works quickly and maintains focus while providing top-notch customer service, is understanding of high pressure situations with golden solutions ensuring satisfaction for all parties involved. Offering wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Background in business management with additional training in distribution and team building.
Overview
7
7
years of professional experience
Work History
National Logistics Manager
Krost Business Furniture
07.2022 - Current
- Monitored logistics performance and identified improvement opportunities
- Managed over 50 employees accounting for processes to run smoothly.
- Provided and sourced required training to ensure operations ran smoothly
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Managed projects and accounts up to $10,000,000.
- Approved all logistics and supply chain invoices
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Coordinated dispatching of 25 drivers to accomplish daily delivery requirements metro. regional and interstate.
- Audited and reduced transport costs by $500,000 within 6 months of receiving this current role
Logistics Supervisor
Krost Business Furniture
01.2022 - 07.2022
- Led and trained 40+ employees in 2022 ranging from assistants, drivers and installers to meet the required tasks set by all departments within the company including 6+ project managers and 20+ sales executives.
- Worked closely with directors and key members of the company to create key processes which decreased tasks minutes by 50% in some cases.
- Verified effective and timely implementation of operational goals by prioritising tasks.
- Improved efficiency by 30% through employee management, workflow evaluations and monitoring procedures cutting company cost by 20% in 2022.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Trained, scheduled and evaluated 30+ employees.
- Reviewed order data to verify transactions and shipping dates.
- Kept corporate departments and customers updated on critical shipments.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Managed over $50,000,00 in inventory and 40+ employees in multiple warehouses nation wide in 2022.
- Managed annual freight budget of $5,000,000.
Fleet Operations Manager
K-Line Logistics
06.2021 - 12.2021
- Decreased operational incidents by 40% through frequent meetings and high-standards of safety protocols.
- Increased rate of successful dispatch by 80%
- Procured over 10+ transport carriers in order for more successful deliveries in metropolitan, regional and interstate areas.
- Key account ownership from a transport perspective.
- Booking transport and following through until delivery executed
- Recoding daily transport orders.
- Working close with the import, customs, and commercial teams.
- Supplier nomination and procurement
- Supplier invoice validation and client invoice preparation.
- Communicating with warehouse for dispatches and freight preparation for delivery
- Ensure that documentation and statutory reporting is completed on time and as required
- Pro-actively seeking continuous improvement of import process and procedures in order to ensure the best quality of service is provided to clients
- Develop and maintain close and trusting rapport with allocated clients
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Documented equipment transfers and sales details for accurate record keeping.
Stock Control Manager
Qube Logistics
07.2020 - 06.2021
- Accurate and timely data input of all manifests details into our internal warehouse management system (Paperless) and SAP as received from clients, liaising with clients as directed to rectify anomalies
- Establish and sustain internal and external customer relationships by communicating with major client/s in a constructive and helpful manner
- Creating warehouse paperwork for jobs and order picking.
- Labelling checking and marking freight within warehouse operations
- Complete stock takes of freight as required
- Create and provide accurate client booking and release details as requested
- Courteous and efficient processing of driver documentation
- Working in a team across all sections of the business
- Remaining approachable and controlled when dealing with office staff, internal customers/clients and facility workers
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Truck Dispatcher
Qube Logistics
12.2019 - 07.2020
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Logistics Relocator
Logistics United
11.2019 - 02.2020
- Oversaw daily operations to ensure high levels of productivity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Stock Controller
Footlocker
06.2017 - 11.2019
- Determined and performed appropriate adjustments of authorized stock levels.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Supported loss prevention goals by monitoring shopper behaviour.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Met or exceeded sales, customer service and loyalty program standards.
-
Education
Bachelors of Business (Logistics And Supply Chain) -
RMIT University
Melbourne, VIC2019
Project Management For Professionals -
RMIT University
Melbourne, VIC2021
Skills
- Supervision and leadership
- Excellent Communication
- Problem Resolution
- Teamwork and Collaboration
- Customer Relations
- Shipment Coordination
- Budget Control
- Continuous Improvement
- Fleet Management
- Route Planning
- Freight Negotiation
- Transportation Management
Timeline
National Logistics Manager
Krost Business Furniture
07.2022 - Current
Logistics Supervisor
Krost Business Furniture
01.2022 - 07.2022
Fleet Operations Manager
K-Line Logistics
06.2021 - 12.2021
Stock Control Manager
Qube Logistics
07.2020 - 06.2021
Truck Dispatcher
Qube Logistics
12.2019 - 07.2020
Logistics Relocator
Logistics United
11.2019 - 02.2020
Stock Controller
Footlocker
06.2017 - 11.2019
Bachelors of Business (Logistics And Supply Chain) -
RMIT University
Project Management For Professionals -
RMIT University
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