Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andy Nguyen

Hoxton Park,NSW

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Team Leader (Champion)

THE ICONIC - Fulfillment Centre
09.2020 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to quality checks.

General Laborer

THE ICONIC - Fulfillment Centre
03.2019 - 09.2020
  • Assisted team members with tasks that require group effort.
  • Performed quality checks on products and materials to identify any defects.
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Performed general housekeeping and cleaning tasks.
  • Collaborated with team members to carry out efficient work.

Warehouse Manager

Techbuy Pty. Ltd.
09.2005 - 02.2019
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

General Laborer

Foamco
07.2003 - 12.2003
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Performed general housekeeping and cleaning tasks.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.

Education

Certificate III - Warehousing And Inventory Management

Onsite (Techbuy Pty Ltd)
Silverwater, NSW
02.2012

Certificate IV - Digital Media

South Western Sydney Institute
Miller, NSW
01.2004

Certificate II - Information Technology

Campbelltown TAFE
Campbelltown, NSW
01.2003

High School Diploma -

Ambarvale High School
Ambarvale, NSW
09.2002

Skills

  • Documentation and Reporting
  • Team Supervision
  • Technical Support
  • Work Planning
  • Conflict Resolution
  • SOP Adherence
  • Expectation Setting
  • Key Performance Indicators
  • Performance Evaluations
  • Teamwork and Collaboration
  • Onboarding and Orientation
  • Attention to Detail
  • Flexible Schedule
  • Staff Training
  • Overseeing Daily Activities
  • Daily Workflow Improvement
  • Analytical Thinking
  • People Management
  • Quality Assurance
  • Complex Problem-Solving
  • Mentoring
  • Coaching

Timeline

Team Leader (Champion)

THE ICONIC - Fulfillment Centre
09.2020 - Current

General Laborer

THE ICONIC - Fulfillment Centre
03.2019 - 09.2020

Warehouse Manager

Techbuy Pty. Ltd.
09.2005 - 02.2019

General Laborer

Foamco
07.2003 - 12.2003

Certificate III - Warehousing And Inventory Management

Onsite (Techbuy Pty Ltd)

Certificate IV - Digital Media

South Western Sydney Institute

Certificate II - Information Technology

Campbelltown TAFE

High School Diploma -

Ambarvale High School
Andy Nguyen