Summary
Work History
Education
Skills
Timeline
Generic

Andy Tran

Saint Albans,VIC

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Work History

Front of House Employee

Madame Saigon
02.2023 - 06.2023
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Prepared salads, soups and sandwiches for customers.
  • Backed up servers by setting up trays and completing some food deliveries.

Front of House Staff Member

Kikuchi Sushi
02.2023 - 03.2023
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Utilized POS system to receive and process food and beverage orders.
  • Cleaned and organized kitchen, dining and service areas.

Customer Service Cashier

House And Party
12.2022 - 02.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

Diploma - Certificate 3 in Commercial Cookery

ANIBT School
Melbourne

Skills

  • Guest Satisfaction
  • Emergency Situations
  • Creative Solutions
  • Timely Food Delivery

Timeline

Front of House Employee

Madame Saigon
02.2023 - 06.2023

Front of House Staff Member

Kikuchi Sushi
02.2023 - 03.2023

Customer Service Cashier

House And Party
12.2022 - 02.2023

Diploma - Certificate 3 in Commercial Cookery

ANIBT School

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Andy Tran