Aneni Chagumaira
Geelong,VIC
Summary
Compassionate caregiver with a diverse background in customer service and personal care assistance. Recognized for strong attention to detail and effective communication, ready to support client needs and enhance service quality.
Overview
2
2
years of professional experience
Work History
Front of House Employee
McDonalds
GEELONG, VIC
03.2024 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new staff on customer service protocols and restaurant operations.
- Ensured efficient cash register operation while processing customer transactions.
- Collaborated with kitchen staff to guarantee timely and accurate order deliveries.
- Maintained inventory of front-of-house supplies, reporting shortages to management.
- Conducted routine checks of dining area cleanliness and restocked supplies as necessary.
Trainee
VMHC
GEELONG, VIC
11.2025 - 12.2025
- Delivered personal care assistance, including bathing, grooming, and feeding for elderly and disabled clients.
- Provided emotional support and companionship to clients experiencing loneliness or depression.
- Performed light housekeeping tasks such as changing bed linens and doing laundry to maintain a clean environment.
- Ensured patient safety by applying proper lifting techniques during mobility assistance.
- Communicated changes in client status to supervisors for timely intervention and care adjustments.
- Responded swiftly to emergencies following established protocols to ensure client safety.
- Accompanied clients to medical appointments and outings to support their needs.
- Prepared meals adhering to dietary guidelines set by healthcare professionals.
Education
High School Diploma -
Gordon Institute of TAFE
Geelong, VIC12-2025
Skills
- Team collaboration
- Employee training
- Time management
- Inventory management
- Conflict resolution
- Clear communication
- Health and safety
- Patient care assistance
- Communication skills
- Attention to detail
- Strong work ethic
- Cleaning
Languages
English
Full Professional
Shona
Native/ Bilingual
Timeline
Trainee
VMHC
11.2025 - 12.2025
Front of House Employee
McDonalds
03.2024 - Current
High School Diploma -
Gordon Institute of TAFE