Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anesu Terence Kwidzai

Southern River, SouthernRiver,WA

Summary

I am contacting you regarding the position you have available. I would love to positively impact your workplace given the opportunity. I have vast experience in different fields, customer service, retail,warehousing and logistics's. I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, . I am very flexible and can adapt to suit situations that I am faced with. I am a problem solver and like to find creative solutions for the tasks I am faced with. I hope to impact and contribute positively to your workplace. I am now looking to upskill and not only grow my skills but grow in and with your company. I will bring my passion and provide my best to all tasks I am faced with. I am currently working and continuing to try to expand my knowledge and experience

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dhl Express
01.2021 - 01.2023
  • Trojan) -handling air freight: sorting freight into the routes for couriers to deliver -General Warehouse duties: cleaning and maintaining warehouse and freight -Organizing freight and packaging it for delivery

Store Team Member

Culture Kings
10.2019 - 02.2022
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
  • Followed inventory management and loss prevention policies to minimize shrink in store.
  • Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Crew Team Member

Hoyts Cinemas
01.2017 - 01.2019
  • Provided exceptional customer service to promote positive movie-going experience.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Performed routine inspections of theatre to identify safety hazards.
  • Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
  • Assisted with keeping venue safe, clean and presentable for guests.
  • Worked with other staff members for smooth theatre operations.
  • Provided exceptional customer service to promote positive movie-going experience.

Education

Diploma - Business

North Metropolitan TAFE
East Perth, WA
12.2023

Certificate of Excellence in Health Education -

Thornlie Christian college
2017

Certificate of Outstanding Application in IT - undefined

2016

Certificate of Outstanding Application in mathematics - undefined

2015

Certificate of Excellence in Health Education - undefined

2014

Skills

  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Organization and Time Management
  • Maintenance and Repair
  • Retail Transactions Processing
  • Persuasive Selling
  • Brand Awareness Generation
  • Customer Assistance
  • Upselling Strategies
  • POS Systems
  • Strong Communication and Interpersonal Skills
  • Occupational Health and Safety
  • Retail Arbitrage
  • Retail Effectiveness
  • Complex Problem-Solving
  • Flexible Hours

Certification

High risk work License First Aid Certificate

Timeline

Dhl Express
01.2021 - 01.2023

Store Team Member

Culture Kings
10.2019 - 02.2022

Crew Team Member

Hoyts Cinemas
01.2017 - 01.2019

Diploma - Business

North Metropolitan TAFE

Certificate of Excellence in Health Education -

Thornlie Christian college

Certificate of Outstanding Application in IT - undefined

Certificate of Outstanding Application in mathematics - undefined

Certificate of Excellence in Health Education - undefined

Anesu Terence Kwidzai