Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aneta Dukovski

Summary

Experienced Marketing Engagement Specialist with a demonstrated history of working in the financial services industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Engagement Specialist

Hostplus Superannuation
01.2018 - Current
  • Enhanced client satisfaction by effectively addressing and resolving issues in a timely manner.
  • Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
  • Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
  • Managed multiple projects simultaneously, ensuring deadlines were met and goals achieved.

Marketing Consultant

Hostplus Superannuation
01.2013 - 01.2018
  • Responding to needs of Hostplus' operational divisions (internal client) to establish requirements for key communication programs and delivery in accordance with their business deliverables.
  • Consulted with clients on business issues and developed innovative proposals.
  • End to end ownership of program management briefing to delivery (including creative briefs, campaign trafficking and post campaign reporting and insights) across a select range of marketing communication mediums.
  • Achieved client vision and marketing objectives by collaborating with various departments.
  • Ensure that the total potential scope of work is identifies and documented through the campaign planning process and factored into internal schedules (and budgets where required).
  • Managing and documenting change requests and adjusting timing plans accordingly.

Marketing Officer

Hostplus Superannuation
12.2006 - 12.2011
  • Collaborated with cross-functional teams to ensure consistent messaging across all marketing channels.
  • Assisted in budget management for the marketing department, ensuring cost-effective allocation of resources.
  • Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
  • Engaged, informed and supported staff on media and marketing outcomes.
  • Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.

Education

Bachelor of Business - Marketing Management And Research

La Trobe University
Melbourne, VIC
12.2005

Skills

  • Effective Communication
  • Multitasking Abilities
  • Project Management
  • Relationship Building
  • Time Management
  • Marketing Strategy
  • Team Collaboration
  • Stakeholder Engagement
  • Digital Marketing
  • Content Creation
  • Brand Image Alignment

Languages

Macedonian
Full Professional

Timeline

Engagement Specialist

Hostplus Superannuation
01.2018 - Current

Marketing Consultant

Hostplus Superannuation
01.2013 - 01.2018

Marketing Officer

Hostplus Superannuation
12.2006 - 12.2011

Bachelor of Business - Marketing Management And Research

La Trobe University

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Aneta Dukovski