Anete Antsaar
Preston,Australia
Summary
Resourceful Customer Service Representative with 6 years of experience. Committed to forging strong customer relationships and ensuring satisfactory problem resolutions. Skilled in active listening and effective verbal and written communication.
Overview
6
6
years of professional experience
Work History
Goods Handler
As Kesko Senukai Estonia
Kuressaare, Estonia
06.2024 - 01.2025
- Organized product displays and assisted customers with tool inquiries, enhancing shopping experience
- Contributed to positive team dynamics through reliable performance, punctuality, and dedication to achieving shared objectives
- Analysed customer feedback to identify service gaps and developed targeted improvements for enhanced shopping experiences
Waitress
Tisler Designs OÜ
Kuressaare, Estonia
10.2023 - 06.2024
- Set up and cleaned dining areas, ensuring a welcoming environment
- Made cocktails
- Coordinated with kitchen staff for efficient meal delivery
- Maintained cleanliness, enhancing customer dining experience
- Ensured timely service, contributing to customer satisfaction
- Collaborated with team to streamline service operations
- Resolved guest concerns promptly and professionally, contributing to improved customer retention and positive dining experiences
Fast food maker
Karujärve Kämping OÜ
Saaremaa, Estonia
06.2019 - 08.2023
- Cleaned campsites, ensuring a welcoming environment for guests
- Prepared fast food efficiently for beachgoers, enhancing customer satisfaction
- Served as waiter at large events, delivering prompt and courteous service
- Assisted customers with boat and SUP-board rentals, providing clear instructions
- Offered product information, improving customer knowledge and decision-making
- Managed food preparation and service operations while ensuring compliance with health and safety standards
Education
High School Diploma -
Saaremaa Gümnaasium
Saaremaa06-2022
Skills
- Customer Engagement
- Safety Compliance
- Problem Solving
- Multitasking
- Team Collaboration
- Time management
- Adaptability
References
Kerli Vau, Grain Handler, AGT foods Australia, +61 476 777 120
Inga Antsaar, Store manger, K-rauta Kesko Senukai, +372 5240060
Languages
- English, Proficient
- Estonian, Native
Timeline
Goods Handler
As Kesko Senukai Estonia
06.2024 - 01.2025
Waitress
Tisler Designs OÜ
10.2023 - 06.2024
Fast food maker
Karujärve Kämping OÜ
06.2019 - 08.2023
High School Diploma -
Saaremaa Gümnaasium