Angehla Perez
Townsville,QLD
Summary
Results-driven Operations and E-commerce Assistant with experience in order management and product listing. Skilled in data collection, organization, and analysis to enhance work processes and sales. Proven ability to navigate online platforms and spreadsheets, contributing to business efficiency and growth in administrative or e-commerce roles.
Overview
10
10
years of professional experience
Work History
Purchasing, Listing and Fulfillment Agent
Lew & Dowski Capital LLC
Boston, Massachusetts
04.2022 - Current
- Assisted with order processing, data entry and updating product information in the system
- Helped prepare weekly reports by compiling sales and inventory data
- Supported the team with administrative tasks and customer enquiries
Search Engine Optimization (SEO)
Original Media
Brisbane
05.2021 - 03.2022
- Apply basic SEO principles – research relevant keywords and optimise listings, leading to higher visibility and more clicks
- Generated monthly performance reports by compiling and analysing operational data
Team Lead
DOTE - The Mobile App
11.2016 - 02.2020
- Processed 40+ customer orders daily, ensuring accuracy in items, pricing, and delivery details to minimize errors and delays
- Create and update product listings including titles, descriptions, specifications and images across online store platforms
- Collected sales, traffic, and stock data; analyzed trends using spreadsheets and prepared weekly summaries for management review
- Maintained product databases and updated inventory levels to ensure accurate stock information
- Resolve order enquiries and minor issues quickly to keep customer satisfaction high
- Executed data entry for customer orders and processed order placements efficiently.
Education
Bachelor of Science - Tourism Management
Colegio de San Juan de Letran Calamba
Calamba City, PhilippinesDon Bosco High School
Sta Cruz, Laguna, PhilippinesSkills
- Order Processing & Fulfillment – End-to-end order management, inventory checking, invoicing, and tracking; accurate data entry and record keeping
- Product Listing & Management – Creating and updating listings and pricing using different systems like Zendesk, Skybox and StubHub Pro
- Data Analysis & Reporting – Using Excel/Google Sheets to sort, filter and summarize data; tracking sales trends, stock levels and listing performance; creating simple reports
- Software & Tools – Microsoft Excel ( Pivot Tables), Google Workspace, basic CRM systems, e-commerce platforms
- Search Engine Optimisation (Basic) – Keyword research, optimising titles and descriptions to improve search ranking; understanding of how customers search online
- Soft Skills – High attention to detail, time management, problem-solving, clear written communication
Timeline
Purchasing, Listing and Fulfillment Agent
Lew & Dowski Capital LLC
04.2022 - Current
Search Engine Optimization (SEO)
Original Media
05.2021 - 03.2022
Team Lead
DOTE - The Mobile App
11.2016 - 02.2020
Bachelor of Science - Tourism Management
Colegio de San Juan de Letran Calamba
Don Bosco High School