Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Coates

Northmead,NSW

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Qualified Factory Worker with proven abilities in product processing, finishing and packaging. Safety-oriented with a great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery.

Hardworking and successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.

Overview

6
6
years of professional experience

Work History

All Rounder General Laborer

Infernos
07.2017 - 02.2019
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Efficiently maintained cleanliness to dining areas to allow allocated seating for customers.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Contributed to restaurants positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at close of business.
  • Reduced order errors by double-checking tickets before sending them to kitchen staff for preparation.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Operated cash register to record transactions accurately and efficiently.
  • Welcomed customers and helped determine their needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Performed cash, card and check transactions to complete customer purchases.

All Rounder General Labourer

Dominos Pizza
10.2015 - 07.2017
  • Skilled at working independently and collaborating in team activities.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Works well in team settings, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Operated cash register to record transactions accurately and efficiently.
  • Welcomed customers and helped determine their needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Upsold additional products and services to customers, increasing revenue.
  • Used POS system to enter orders, process payments and issue receipts.
  • Contributed to store success by maintaining high standards of cleanliness in the workplace.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.

Waitress

LoneStar
02.2015 - 09.2015
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.

Factory Production Worker

Pastel Pines
05.2014 - 01.2015
  • Implemented best practices for material handling, contributing to reduced damage rates during transportation.
  • Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Participated in regular performance evaluations, identifying areas for growth and development within the role.
  • Increased product quality by conducting regular inspections and identifying areas for improvement.
  • Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Used equipment properly to avoid workplace hazards or injuries.

All Round General Laborer

Red Rooster
03.2013 - 04.2014
  • Contributed to overall site cleanliness, maintaining an organized workspace that minimized hazards and facilitated efficient operations.
  • Operated cash register to record transactions accurately and efficiently.
  • Welcomed customers and helped determine their needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Performed cash, card and check transactions to complete customer purchases
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

No Degree -

Windsor High School
McGraths Hill, NSW

Skills

  • Attention to Detail
  • Heavy Lifting
  • Team Collaboration
  • Customer Service
  • Clean Driving Record
  • Punctual and Reliable
  • Team Player
  • Problem-Solving
  • Time Management
  • Strong Work Ethic
  • New Employee Training
  • Sweeping and Mopping
  • Lawn Mowing
  • Laundry
  • Health and safety compliance
  • Health and Safety Regulations
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Steam Cleaning
  • Disinfection Practices
  • Knowledge of cleaning products
  • Housekeeping
  • Menu Memorization
  • Courteous Phone Demeanor
  • Payment Processing
  • Greeting guests
  • Hospitality service expertise
  • Table Monitoring and Turnover
  • Staff Training
  • Table Setting
  • Upselling techniques
  • Table setting knowledge
  • Beverage Preparation
  • Complaint resolution
  • High Energy and Stamina
  • Food station setup
  • Ordering Procedures
  • Menu presentation
  • Cash Handling
  • Food Running
  • Age Verification
  • Food handling
  • Accurate money handling
  • Decision-Making
  • Production Operations
  • Flexible Schedule
  • Operating machinery
  • Production Line Work
  • Machinery Operation
  • Line Work
  • Refunds and exchanges
  • Sales expertise
  • Order Verification
  • Order Taking
  • Microsoft Office
  • Product restocking
  • Cash handling expertise
  • ID Verification
  • Refund handling
  • Retail Operations
  • Upselling
  • Cooperative Attitude
  • Inventory Stocking
  • Work Ethic and Integrity
  • Adaptable and Flexible
  • Organization
  • Professional and Courteous
  • Computer Skills
  • Goal Setting

Timeline

All Rounder General Laborer

Infernos
07.2017 - 02.2019

All Rounder General Labourer

Dominos Pizza
10.2015 - 07.2017

Waitress

LoneStar
02.2015 - 09.2015

Factory Production Worker

Pastel Pines
05.2014 - 01.2015

All Round General Laborer

Red Rooster
03.2013 - 04.2014

No Degree -

Windsor High School

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Angel Coates