Angel Faifili
Cranbourne East
Summary
Experienced volleyball player and coach with a six-year background in team sports. Demonstrated success in collaborative environments, emphasizing teamwork and communication. Adaptable to fast-paced situations, consistently delivering results while engaging with diverse groups. Passionate about personal growth and exploring new opportunities. During my time in work and outside of work life i have developed strong customer service and conflict resolution skills to suit faced paced and high pressure environments.
Overview
4
4
years of professional experience
Work History
Team Member
Shark Attack
09.2021 - 03.2022
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Arrived every day with a can do attitude to ensure exemplarity customer service and make sure every day people left with a smile on there face
- Came to work early and in a presentable appearance to meet the standards of the restaurant
- Helped new employees to learn the ins and outs of the business while maintaining the fast paced work environment, ensured all employees knew how to efficiently work with a amazing attitude
Fast Food Team Leader
GR Souvaki
12.2022 - 01.2023
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Being responsible for closing the store and ensured that the store was always left in a perfect conditions for the next shift in the morning.
Pick/Packer
Ozito
10.2024 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Able to work well with others to ensure fast pick packing times and to improve the quality of orders.
- Fulfilling orders in a timely manner while following strick safety conditions and ensuring that other team members and my own safety are a top priority.
Education
No Degree - Mathematics Education
Cranbourne Secondairy Colladge
Cranbourne, VIC10-2023
Skills
- Fast and adaptive learning
- Effective communication
- Punctuality
- Attention to detail
- Confidence and interpersonal skills
- Time management
- Ability to work under pressure
- Age-appropriate communication
Timeline
Pick/Packer
Ozito
10.2024 - Current
Fast Food Team Leader
GR Souvaki
12.2022 - 01.2023
Team Member
Shark Attack
09.2021 - 03.2022
No Degree - Mathematics Education
Cranbourne Secondairy Colladge
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