Angel Healey
East Gosford,NSW
Summary
Motivated and experienced English student with extensive experience in retail at IGA X-Press. Excels in customer service and money handling. Efficient abilities regarding team collaboration, high-cleanliness standards, stock, and ensuring the work environment is entirely comfortable for both staff and customers alike.
Overview
5
5
years of professional experience
Work History
Cashier
IGA X-press
01.2020 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Kitchenhand
Yellowtail Restaurant
10.2020 - 01.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Education
Bachelor of Arts - English
Macquarie University
Sydney, NSW12-2028
Skills
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Product restocking
- Product knowledge
- POS system operations
- Staff training
- Empathy and patience
Timeline
Kitchenhand
Yellowtail Restaurant
10.2020 - 01.2021
Cashier
IGA X-press
01.2020 - Current
Bachelor of Arts - English
Macquarie University
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