Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angel Hussein

Brisbane,QLD

Summary

Adept at comprehensive patient assessments and sanitation practices, I significantly enhanced client satisfaction and animal health at Greencross Biggera Waters. My expertise in medication administration and effective patient prioritization, coupled with a proven ability to foster client interactions, drives superior care and service standards.

Overview

8
8
years of professional experience

Work History

Support Worker

self employed
Gold Coast , Qld
09.2022 - Current
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Actively encouraged service users to make decisions about their own lives where appropriate.
  • Provided guidance and support to families of clients, offering resources and advice.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Provided emotional support and companionship to enhance clients' well-being.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Assisted clients with daily living activities, such as personal hygiene and meal preparation.
  • Organised leisure activities for clients in the community.
  • Supported clients with mobility needs, including the use of wheelchairs and transfers.
  • Engaged clients in activities aimed at promoting physical and mental stimulation.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Supported clients' social, physical and emotional needs to help integrate into local community.

Tranee Vet Nurse

Greencross Biggera Waters
Biggera Waters, Qld
01.2024 - 08.2025
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Followed precise feeding instructions and schedules for animals under care.
  • Performed routine laboratory procedures for hematology, urinalysis and serology.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Operated x-ray machines and exposed radiographic films.
  • Restocked examination rooms with necessary supplies.
  • Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Instructed pet owners on proper home care following treatment instructions.
  • Supervised vet techs and scheduled appointments.
  • Organised appointments for patients based on availability of staff members.
  • Provided support to veterinarians during examinations and surgeries.
  • Assisted with diagnostic assessments by collecting samples and running basic tests.
  • Assisted senior veterinary nurses in the care of animals, including feeding and bathing.
  • Controlled bleeding by cleaning and dressing animals' wounds.
  • Handled animals with care to minimise stress levels during treatments.
  • Cleaned cages and kennels daily.
  • Adhered to all safety regulations while handling hazardous materials.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Monitored vital signs such as temperature, respiration rate, pulse rate and cardiac output.

Receptionist/Vet Nurse

Animal Emergancy Center
Vasity Lakes, Qld
09.2024 - 01.2025
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Managed company database and ensured the accuracy of contact information.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Asked probing questions to understand concerns, answer questions and give guidance.
  • Stocked supplies in examining rooms and restocked after each appointment was completed.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.

Veterinary Nurse

THE ARK ANIMAL HOSPITAL
04.2021 - 07.2021
  • Assessing the animal's condition
  • Monitoring vital signs
  • Cleaning wounds
  • Collecting samples for tests
  • Restraining animals for examination or surgical procedures
  • Answering to pet owner inquiries
  • Animal behavior knowledge
  • Clinical skills
  • Recordkeeping
  • Triage incoming patients
  • Regular clinic cleaning duties
  • Caring and treating Australian native wildlife

Trainee Vet Nurse

DR PAWS ALTONA NORTH
Altona North, Australia
01.2020 - 01.2021
  • Cleaned and disinfected exam areas, equipment, and kennels to prevent spread of disease, control odors, and maintain healthy environment
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition
  • Answered owners' animal health questions and educated on healthy animal care practices
  • Triaged incoming patients to determine treatment needs and urgency of care
  • Managed medical intervention and therapy for animals in collaboration with veterinarian
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions
  • Monitored up to 5 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels
  • Inoculated animals to prevent various diseases, including rabies and distemper
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture
  • Cared for animals’ pre-surgery, including administering anesthetics
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures
  • Processed financial transactions for clients
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics

Property Manager

BURNHAM REAL ESTATE
Footscray, Australia
04.2018 - 06.2018
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
  • Coordinated with janitorial and engineering staff on maintenance and upkeep
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
  • Maintained current contract files as prescribed by company contract policies and procedures
  • Communicated with landlord regarding building and tenant issues
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services
  • Followed up on delinquent tenants and coordinated collection procedures
  • Completed final move-out walk-throughs with tenants to identify any required repairs
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates
  • Delivered emergency 24-hour on-call service for tenants on building issues
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed

Assistant Property Manager

BORAN REAL ESTATE
Sunshine, Australia
04.2017 - 03.2018
  • Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Escalated any major issues to property manager for immediate remediation
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
  • Showed apartments to potential tenants and answered questions regarding community
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
  • Kept accurate records of all resident and tenant correspondence
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
  • Assessed property every 6 months, compiled information and wrote reports regarding findings for submission to property manager

Education

CERT IV VET NURSING -

THE GORDON
WERRIBEE, VICTORIA
01.2020

CERTIFICATE IV IN PROPERTY SERVICES (REAL ESTATE) -

03.2018

Skills

  • Sanitation Practices
  • Thorough Patient Assessments
  • Comprehensive Patient Assessment
  • Condition Documentation
  • Animal health education
  • Effective Patient Prioritization
  • Healthcare Intervention Coordination
  • Medication administration
  • Surgical instrument preparation
  • Monitoring post-operative care
  • Inoculation
  • Specimen collection
  • Pre-surgery animal care
  • Client interaction
  • Financial transaction processing
  • Administering controlled substances

References

  • Jessica, Clinic Manager, The Ark Animal Hospital, Darwin, NT, 0448086890
  • Bethany Hooper, Head Vet, Dr Paws Altona North, Altona North, VIC, 9391 2000
  • Ebru Turan, Property Manager, Boran Real Estate, Sunshine, VIC, 0411 792 233

Timeline

Receptionist/Vet Nurse

Animal Emergancy Center
09.2024 - 01.2025

Tranee Vet Nurse

Greencross Biggera Waters
01.2024 - 08.2025

Support Worker

self employed
09.2022 - Current

Veterinary Nurse

THE ARK ANIMAL HOSPITAL
04.2021 - 07.2021

Trainee Vet Nurse

DR PAWS ALTONA NORTH
01.2020 - 01.2021

Property Manager

BURNHAM REAL ESTATE
04.2018 - 06.2018

Assistant Property Manager

BORAN REAL ESTATE
04.2017 - 03.2018

CERT IV VET NURSING -

THE GORDON

CERTIFICATE IV IN PROPERTY SERVICES (REAL ESTATE) -

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