Angel Jones
Perth
Summary
Accomplished sales professional with extensive expertise in ethical sales behaviour, product knowledge application, and advanced sales techniques. Proficient in digital payment systems, CRM software usage, and cash handling proficiency. Demonstrates exceptional negotiation aptitude and consultative selling approach to drive client satisfaction and revenue growth. Skilled in time management, client networking, promotion development, and consumer research. Adept at implementing in-store promotions and upselling methods to enhance customer experience and achieve sales targets.
Overview
6
6
years of professional experience
Work History
Shot Seller
1111 shooters
Cardiff , South Wales
01.2024 - 11.2024
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
Recruitment consultant
BRC Recruitment
Cardiff , South Wales
06.2023 - 09.2023
- Identified potential candidates for client requirements through active sourcing methods.
- Managed relationships with hiring managers to understand their recruitment needs and timelines.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Formulated effective job descriptions for various roles across industries.
- Enhanced candidate database by actively reaching out to prospective talent on professional networking platforms.
- Assisted in negotiating employment terms between successful candidates and clients, ensuring a win-win situation.
Customer advisor
Firstsource
Pontypridd, South Wales
11.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Assisted customers in product selection, resulting in increased sales.
- Developed rapport with customers for improved loyalty and repeat business.
- Provided exceptional customer service to ensure a positive shopping experience.
Fashion merchandiser
Peacocks
Cardiff, South Wales
06.2022 - 09.2022
- Enhanced visual merchandising by revamping window and in-store displays to align with current fashion trends.
- Developed creative promotional events for increased brand visibility.
- Streamlined order management process, improving stock control and inventory levels.
- Assisted marketing team to design attractive campaign materials.
- Monitored sales performance, adjusting product displays accordingly.
- Collaborated with designers to create exclusive fashion lines for store promotion.
- Executed successful negotiation tactics with vendors for best prices, increasing profit margins without compromising quality standards.
- Devised pricing strategies in line with market trends whilst considering cost factors.
- Worked closely with the buying team on seasonal purchases based on forecasted fashion trends.
Shift leader
Cafe Nero
Cardiff, South Wales
08.2018 - 02.2021
- Ensured smooth operational flow by effectively managing shift schedules.
- Maintained high standards of customer service for improved satisfaction ratings.
- Led team meetings to foster communication and improve work efficiency.
- Dealt promptly with staff conflicts, resulting in a harmonious working environment.
- Conducted regular equipment checks for optimal performance.
- Maintained clean and safe work environment with regular inspections and cleaning rosters.
- Coordinated employee tasks to meet business objectives efficiently.
- Liaised with management regularly, ensuring alignment of shift goals with overall business objectives.
Education
Bachelor of Business Administration - Business and Management
University of South Wales
Pontypridd, Rhondda Cynon Taf 09/2018 - 07/2022
Skills
- Ethical sales behaviour
- Product knowledge application
- Digital payment systems
- CRM software usage
- Negotiation aptitude
- Cash handling proficiency
- Salesmanship techniques
- Consultative selling approach
- Time management expertise
- Client networking
- Promotion development
- In-store promotions
- Consumer research
- Advanced sales techniques
- Upselling methods
Languages
English
Native
References
References available upon request.
Timeline
Shot Seller
1111 shooters
01.2024 - 11.2024
Recruitment consultant
BRC Recruitment
06.2023 - 09.2023
Customer advisor
Firstsource
11.2022 - 04.2023
Fashion merchandiser
Peacocks
06.2022 - 09.2022
Shift leader
Cafe Nero
08.2018 - 02.2021
Bachelor of Business Administration - Business and Management
University of South Wales
09/2018 - 07/2022
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