Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Jyot Kaur

Melbourne,VIC

Summary

Reliable and customer-focused retail professional with experience as a cashier and stocker in fast-paced environments. Skilled in accurate money handling, inventory management, and providing friendly, solution-focused service. Certified in Food Safety Handling, with a strong understanding of health and safety standards in retail and food service settings. Known for maintaining accuracy under pressure, resolving customer concerns professionally, and supporting team operations to meet company goals. Seeking to apply strong communication and customer service skills in a customer service representative role.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Experto Homes LTD
Papatoetoe, Auckland
07.2022 - 12.2024
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Provided prompt and professional assistance to customers via phone, email, and in person, resolving issues efficiently.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Met or exceeded performance targets in call handling time, customer satisfaction, and issue resolution.

Cashier

Kwality Food & Spices LTD
Katikati, Bay Of Plenty
11.2021 - 03.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Accurately handled cash, credit, debit, and mobile transactions during high-volume shifts.
  • Unloaded deliveries and stocked shelves quickly and accurately to maintain inventory levels.
  • Provided friendly and efficient customer service, resolving issues and answering questions to ensure a positive shopping experience.

Education

High School Diploma -

Kambrya College
Berwick

Certificate In Customer Service -

Ormiston Senior College
Auckland

Food Handling Course -

Ormiston Senior College
Auckland

Skills

  • Customer service
  • Cash management
  • Inventory control
  • Sales techniques
  • Time management
  • Data entry
  • Communication skills

Languages

English
First Language
Punjabi
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Timeline

Customer Service Representative

Experto Homes LTD
07.2022 - 12.2024

Cashier

Kwality Food & Spices LTD
11.2021 - 03.2022

High School Diploma -

Kambrya College

Certificate In Customer Service -

Ormiston Senior College

Food Handling Course -

Ormiston Senior College

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Angel Jyot Kaur