ANGEL KUNG'U
Melbourne
Summary
Professional caregiver with strong track record of fostering safe, nurturing environments for children. Adept at supporting developmental milestones and creating engaging, educational activities. Known for effective collaboration with parents and adapting to meet changing needs. Reliable, patient, and skilled in managing multiple responsibilities while ensuring optimal care and well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Nanny
Private Company
08.2021 - 02.2024
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Retail Sales Associate
BAGA Enterprises
06.2022 - 01.2024
- Evaluated customer needs and made appropriate product recommendations.
- Handled cash and credit transactions, issued correct change and processed online orders.
- Trained new employees regarding sales strategies, customer service techniques and company policies.
- Uphold company standards for brand and merchandise presentation.
- Maintained a clean and safe shopping environment for customers.
- Set up promotional displays to highlight new products and special offers.
- Resolved customer issues using listening skills, professional attitude and problem-solving techniques.
Disability Support Worker
Private Care
04.2021 - 09.2022
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Legal secretary training
CWN advocates
06.2022 - 08.2022
- Worked as a legal secretary and receptionist.
- Maintained case files in hard copy and electronic file format.
- Scheduled meetings and calls with opposing counsel, clients and witnesses.
- Produced standard legal documents.
- Spearheaded and implemented an expenses tracking system, leading to a 13% reduction in office expenses.
- Developed and maintained filing retrieval systems, ordered priority documents from the USPTO website, and processed payroll for ten employees.
- And proofread prepared materials before distribution.
- Drafted and proofread pleadings and discovery response documents.
Receptionist
Zambezi Cancer Research
06.2021 - 08.2021
- Worked as a reception assistant and work hand at Zambezi hospital.
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Operated POS system, processed transactions and issued receipts.
- Followed established procedures to protect sensitive and confidential information from unauthorized release.
Animal Handler
KSPCA
09.2019 - 02.2020
- Scheduled feeding times to accommodate special diets or medical conditions.
- Trained animals on basic commands and behaviors for adaptability improvement.
- Ensured compliance with local laws and regulations related to animal care and welfare.
- Monitored animal health and reported any signs of illness or distress to veterinarians.
Education
Degree In Law - Criminology, Political Science
Deakin University
Burwood, VIC03.2027
Diploma - Digital Communications
Deakin college
02.2025
Cambridge O-Level A Level certification - Psychology, Literature, Business
Hillcrest Secondary School
01.2023
Skills
- Visual Presentation
- Event Planning
- Customer Service
- Leadership
- Time management
- Interpersonal Communication
- Computer literacy
- POS Systems
- Toddler care experience
- Adaptability
Certification
- First-Aid certification.
- Cardiopulmonary Resuscitation certification.
- Working With Children Check (both employee and volunteer)
- Full COVID-19 vaccination certification.
- NDIS (in-progress)
Accomplishments
- Honor Roll: Fall 2022
- Student Athlete Award: 2018-2020
- Cambridge's Best in Literature in Kenya 2022-2023
Languages
English
Swahili
Italian
Timeline
Retail Sales Associate
BAGA Enterprises
06.2022 - 01.2024
Legal secretary training
CWN advocates
06.2022 - 08.2022
Private Nanny
Private Company
08.2021 - 02.2024
Receptionist
Zambezi Cancer Research
06.2021 - 08.2021
Disability Support Worker
Private Care
04.2021 - 09.2022
Animal Handler
KSPCA
09.2019 - 02.2020
Diploma - Digital Communications
Deakin college
Cambridge O-Level A Level certification - Psychology, Literature, Business
Hillcrest Secondary School
Degree In Law - Criminology, Political Science
Deakin University
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