Angel Maharjan
Altona Meadowes,VIC
Summary
Recent graduate with a Bachelor of Business Information Systems, excited to begin a career in world of Information Technology .Results-driven professional with a background in financial services, known for high productivity and efficient task completion. Skilled in transaction processing, client account management, and regulatory compliance. Excel in communication, problem-solving, and teamwork, ensuring smooth operations and client satisfaction.
Overview
5
5
years of professional experience
Work History
Broker Assistant
CCM INsurance
Hawthorn , VIC
03.2022 - Current
- Streamlined administrative processes, enhancing efficiency in broker operations. Implemented data-driven solutions, resulting in measurable improvements in workflow and client satisfaction.
- Fostered strong relationships with clients and team members, facilitating smooth communication. Contributed to a positive work environment, promoting cooperation and knowledge sharing.
- Optimized document management systems, significantly reducing processing time. Consistently met deadlines and exceeded performance targets, contributing to the company's growth.
- Ensured accuracy in all administrative tasks, maintaining high-quality standards. Developed and maintained comprehensive records, facilitating quick access to critical information.
- Cultivate strong relationships with insurers and clients, facilitating seamless communication and coordinating with team to develop customized insurance packages.
- Analyze insurance policies, assess risk factors, and assist in crafting tailored coverage solutions. Streamline client communication for efficient claim processing.
- Work closely with senior brokers to develop comprehensive insurance packages. Contribute to team efforts in meeting client needs and expanding service offerings.
- Meticulously review policy documents, ensuring accuracy and compliance. Maintain up-to-date client records and conduct thorough market research.
- Provide exceptional customer service, addressing client inquiries and concerns promptly. Assist in claims management, ensuring smooth resolution processes.
Night Shift Filler
Woolworths
Altona North , VIC
02.2023 - 11.2024
- Efficiently stock shelves, manage inventory, and maintain store cleanliness during night shifts. Consistently meet tight deadlines and ensure product availability.
- Organize and replenish merchandise, adhering to planograms. Conduct thorough quality checks to maintain high store standards.
- Work seamlessly with team members to optimize restocking processes. Contribute to a positive work environment through effective communication and support.
- Streamline restocking procedures, reducing time spent on tasks. Implement efficient methods to enhance productivity and meet store targets.
- Propose and implement creative solutions for inventory management challenges. Adapt quickly to new technologies and processes in retail operations.
- Foster teamwork to streamline restocking processes. Enhance productivity through effective communication, supporting colleagues to meet store targets.
Kitchen Team Leader
Kickinn
Port Melbourne , VIC
03.2020 - 12.2022
- Led kitchen team, optimizing workflow and enhancing food quality.
- Fostered a cohesive kitchen environment, mentoring staff and promoting teamwork.
- Ensured strict adherence to food safety standards and health regulations. Meticulously managed inventory, optimizing stock levels and minimizing waste.
- Prepare meals efficiently, ensuring high-quality standards. Collaborate with team to streamline kitchen operations. Adapt quickly to changing demands during peak hours.
- Foster positive team dynamics in fast-paced environment. Assist colleagues during rush periods. Participate in cross-training initiatives to enhance overall kitchen performance.
- Consistently meet food quality benchmarks. Contribute to customer satisfaction improvements.
Education
Bachelor of Business Information Systems - Information Technology
Torrens University Australia
Melbourne, VIC10-2024
Skills
- Time Management
- Communication skills
- Critical thinking
- Marketing Skills
- Project Management Skills
- Data Entry and Analysis
- Business intelligence
- Scrum management
Employment Summary
March 2022 - Present CCM Insurance ( Assistant Broker )
February 2023 - November - 2024 Woolworths ( Nightfill Team Member)
March 2020 - December 2022 Kickinn ( Kitchen Team Leader )
Relevant Coursework
- Led a project (As a part of Final assessment ) for Business needing help with Information technology to their business while satisfying needs of both stakeholder and customer demands.
Languages
English
Full Professional
Accomplishments
- Kitchen Team Leader of Year (2021)
References
References available upon request.
Timeline
Night Shift Filler
Woolworths
02.2023 - 11.2024
Broker Assistant
CCM INsurance
03.2022 - Current
Kitchen Team Leader
Kickinn
03.2020 - 12.2022
Bachelor of Business Information Systems - Information Technology
Torrens University Australia
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