Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Pride Security
01.2023 - 09.2024
Maintain facility security by conducting routine checks on the property
Provide protection of personnel
Prevent the entry of unauthorized people into restricted areas
Prevent the theft of property
Ensure that the site is secure by checking that all entry and exit points, including windows, are locked, that the alarm system is enabled, and that safety equipment like fire extinguishers are in good working order
Report any incidents that occur
Open main gate to allow authorised vehicles/ personnel to enter
Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
Minimized risk of unauthorized entry by thoroughly inspecting access points during mobile patrols.
Driver Trainer
The Bread And Butter Project
10.2019 - 12.2022
Conducted new hire training on multiple routes with preferred work methods and safety.
Contributed to incident reviews and investigated field occurrences to report to supervisor.
Instructed on important regulations and company policies.
Kept detailed records of deliveries and money received from customers.
Collaborated with supervisor of transportation to discuss department needs and goals.
Identified driver training needs to make recommendations to manager.
Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
Checked product against documentation before completing final delivery at destinations.
Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
Car Rental Sales Officer
Enterprise Rent-A-Car
01.2019 - 12.2019
Implemented rental asset processes and cleanliness standards.
Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
Managed multiple tasks in high-volume environment.
Resolved customer disputes to maintain positive relationships and increase customer base.
Addressed guest complaints and resolved issues to promote satisfaction.
Collaborated with team members to achieve target results.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Warehouse Assistant
Action Workforce
04.2018 - 01.2019
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Operated RF scanners to track merchandise and verify contents of containers.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Prepared orders for shipment by picking, packing and labeling merchandise.
Utilized pallet jack to load, unload, transport and store goods.
Processed required paperwork to expedite handling of shipped and received goods.
Education
High School Diploma -
HSC ATAR
Sydney
11.2017
Skills
Planning routes
Safety standards and protocols
Managing customer needs
Good Telephone Etiquette
Cultural Awareness
Attention to Detail
Conflict Resolution Techniques
Asset Securing
Report writing
Certification
First Aid/CPR qualified
Certificate of Acknowledgment - Infection Control Training - COVID-19
Certificate II in Security Operations CCP20218
White Card- General Construction Induction Training Card
Traffic Control Ticket
Languages
English
Native or Bilingual
Macedonian
Native or Bilingual
Timeline
Security Officer
Pride Security
01.2023 - 09.2024
Driver Trainer
The Bread And Butter Project
10.2019 - 12.2022
Car Rental Sales Officer
Enterprise Rent-A-Car
01.2019 - 12.2019
Warehouse Assistant
Action Workforce
04.2018 - 01.2019
High School Diploma -
HSC ATAR
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