Angela Andrews
Gordon,ACT
Summary
Highly motivated Insurance Broking and Risk Management Professional, with over 30 years experience.
Results orientated leader with proven success in project management, developing a clear strategic direction to achieve high client retention milestones, increased colleague engagement, revenue growth and efficiency improvement programs.
Experience across all business segments including Government, Energy, Construction, Middle Market, SME and Domestic portfolios. Experienced in account management, advocacy, program design, placement and claims management. Consistently delivering high quality customer outcomes. Proficient at developing and maintaining internal and external relationships at all levels.
Clear and continued focus on professional standards and compliance.
Dedicated to colleague mentoring, development and eduction.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Independent Contractor
Marsh Pty Ltd
02.2023 - Current
- Provide strategic advice on nominated accounts
- Assist with colleague mentoring and education
Volunteer
Bosom Buddies Breast Cancer Support Group
02.2023 - Current
- Coordination of volunteers
- Assist with administrative tasks
- Strong interpersonal communication skills to convey information to others
- Support engaging, fun, and smooth-running events by helping with organisation and planning
National Head of Commercial / State Executive ACT
Marsh Pty Ltd
11.2020 - 12.2022
- Responsible for the Marsh National Commercial business, incorporating SME and Domestic segments
- Review portfolio to ensure profitability and develop growth and efficiency opportunities
- Develop Underwriter relationships
- Ensure compliance with regulatory requirements and relevenat legislation
- Resolve complaints and manage required reporting
- Collaboration with Executive Leadership to implement continuous improvements and exceed team goals
- ACT State Executive responsibilities
- Management of Territory Government program
Corporate Leader and State Executive
Marsh Pty Ltd
07.1984 - 11.2020
- Various roles and promotions leading to State Executive role being held for 20 years
- Overall responsibility for office profitability and strategic direction
- Colleague mentoring, engagement and training
- Maintaining a motivated and stable team
- Managing a portfolio of accounts including Government, construction, middle market, SME and consumer
- Provision of Insurance and Risk Management advice
- Ensure high standards of customer service and retention of valued clients
- Ensure adherence to company policies and legal / compliance requirements
Skills
- Clear communicator
- Strategic thinker
- Collaborative
Certification
ANZIIF - Senior Associate CIP
NIBA - QPIB
Additional Information
Mental Health First Aid Training
Marsh Leadership Programs
Timeline
Independent Contractor
Marsh Pty Ltd
02.2023 - Current
Volunteer
Bosom Buddies Breast Cancer Support Group
02.2023 - Current
National Head of Commercial / State Executive ACT
Marsh Pty Ltd
11.2020 - 12.2022
Corporate Leader and State Executive
Marsh Pty Ltd
07.1984 - 11.2020
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