Angela Barolli

While working at Essen Remedial Massage as a Receptionist i also did their social media including Instagram , Tik tok , facebook , tweaking their website ect . I learnt key strategies on what was trending and applied it to the business with reels and as well as daily story posts to keep returning customers known.

• Resolved customer problems and complaints.
• Putting through private health claims ( Hicaps )
• Answered central telephone system and directed calls accordingly.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Cleaning the clinic after hours
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Confirmed appointments, communicated with clients, and updated client records.
• Responded to inquiries from callers seeking information.

• Stayed current on latest and diverse types of last extensions and different application processes.
• Kept workspace clean, organized and well-stocked for upcoming appointments.
• practices to ensure a consistent standard of excellence across the team.
• Created unique looks matching individual client preferences and budgets.
• Taught clients how best to care for lash extensions and prevent problems.
• Consulted with clients to understand desired look and discuss available lash options.