Angela Beer
Assistant Manager
Whyalla,SA
Summary
I've been a Store Manager for two companies for over 10 years combined, as well as being a proprietor of my own business for three years. I've brought extensive experience into retail settings and set and enforced consistent standards to maintain staff satisfaction and meet performance targets. I am a very organised with all assigned tasks, making sound judgments and am focused on maximizing team efficiency.
I am skilled in sales, processing transactions, handling cash, using registers, order, booking in and transferring stock from the warehouse and arranging merchandise. I have maintained high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
I am fit and am able to carry, lift and move heavy items. I am also happy to work at heights.
I was in my last job for nearly 14+ years as a salesperson and then Manager. I give 150% in every position I've held and every task.
I do hope you will give me a chance to learn some new skills with your business and allow me to bring my skills to your team.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Child Care Worker
Nicolson Avenue Primary School
06.2007 - 12.2007
- Taught children educational games to reinforce learning of alphabets and numbers.
- Prepared and served nutritious and healthy meals and snacks.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Instructed children in health and personal habits.
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Enforced rules and managed behavior through developmentally appropriate discipline
Sales Assistant
Wendy's Ice Cream
06.2007 - 12.2007
- Made milkshakes, ice-creams and hotdogs for customers while suggesting great value meals.
- Input cash and credit card payments in POS system to complete purchases.
Assistant Manager
EG Fuels Australia
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Store Manager
Electrical Discounters
09.2016 - 09.2023
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Merchandised to gain full impact of products for customer ease.
- Worked with store owners to organise stock required for four stores.
Retail Sales Assistant
Electrical Discounters
01.2008 - 09.2016
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and vouchers.
- Opened and closed store independently.
- Balanced and organized cash register.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Have knowledge of many thousands of products for sale in store.
Self Employed
Westland Photo
07.2004 - 06.2007
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction
- Oversaw schedule to manage appointments of new and existing clients
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
Retail Store Manager
Rabbit Photo
05.1998 - 04.2004
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Attended many conferences in Adelaide to keep meupon what was required whilst gaining valuable merchandising skills.
Sales Assistant
Rabbit Photo
05.1986 - 01.1998
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Processed films, printed photos, recommended enlargements.
Education
Completed Year 12
Eyre High School
WhyallaSkills
- Shift Checklists
- Staff Training
- Staff Management
- Product and Service Sales
- Customer Service
- Time Management
- Accurate Cash Handling
- Store Opening and Closing Procedures
- Sales Expertise
- Inventory Management
- Goals and Performance
- Bank Deposit Procedures
- Multitasking and Organization
- Replenishment and Recovery
- Shelf Organizing
Additional Information
As a retired hockey and softball player. I have definitely learned the importance of teamwork. I spent many years as Captain and Coach so leadership skills were of utmost importance.
Certification
RETAIL CERTIFICATE III
HLTFA201A - PROVIDE BASIC EMERGENCY LIFE SUPPORT
70108NT - COURSE IN SENIOR FIRSTAID
70104NT- COURSE IN CPR
HLTFA301B - APPLY FIRST AID
PUAEME001A- - PROVIDE EMERGENCY CARE
PUAEME002A -MANAGE INJURIES AT EMERGENCY INCIDENT
PRSS0206A - PROVIDE FIRST AID
RSA- RESPONSIBLE SERVICE OF ALCOHOL
Timeline
Assistant Manager
EG Fuels Australia
01.2024 - Current
Store Manager
Electrical Discounters
09.2016 - 09.2023
Retail Sales Assistant
Electrical Discounters
01.2008 - 09.2016
Child Care Worker
Nicolson Avenue Primary School
06.2007 - 12.2007
Sales Assistant
Wendy's Ice Cream
06.2007 - 12.2007
Self Employed
Westland Photo
07.2004 - 06.2007
Retail Store Manager
Rabbit Photo
05.1998 - 04.2004
Sales Assistant
Rabbit Photo
05.1986 - 01.1998
Completed Year 12
Eyre High School
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