Angela Bijimba
Footscray,VIC
Summary
Dedicated Healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Nextt
04.2021 - 12.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Designed individualized plans detailing daily activities and needs for patients.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Laboratory Technician
St Vincent's Public Hospital
06.2023 - Current
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Documented information by maintaining daily logs and equipment record books.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Completed quality documents and input and saved quality data in appropriate locations.
- Prepared and assured accuracy of standards and reagents needed for analyses.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Recorded and maintained accurate data to facilitate tracking of results.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Documented and verified patient information using laboratory information system.
Laboratory Assistant and Data Entry
St Vincent's Public Hospital
07.2022 - 06.2023
- Obtained samples for testing following standard protocols.
- Tracked collected specimens by dating and noting times of collection.
- Maintained documentation on tests performed in lab.
- Logged patient information .
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Tracked collected specimens by initialing, dating, and noting times of collection
Call Center Representative
St Vincent's Public Hospital
06.2022 - 06.2023
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Authorized reports according to laboratory practice policy.
- Learned and maintained in-depth understanding of different Laboratory department services information, providing knowledgeable responses to diverse questions
- Answered average of 50 calls, emails and faxes per day, addressing Patient and doctors inquiries, solving problems and providing product information.
- Engaged in learning and development opportunities to promote continued performance improvement.
- Delivered prompt service to prioritize patients needs.
- Investigated and resolved patient and health care workers inquiries and complaints quickly.
- Promptly responded to inquiries and requests from Doctors and requestors.
- Communicate with patient and healthcare workers regarding results and services department
Laboratory Assistant
4cyte Pathology
04.2021 - 06.2022
- pre and post analytical specimen handling.
- Prepared samples for sendouts and disposed of bodily fluids in proper containers.
- perform routine receipt and processing of specimen in a timely and efficient manner
- solving common sample and workflow problems in a timely manner.
- identification and prioritilasation of urgent specimens.
- Calibrated and maintained instruments to keep equipment fully operational.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Inputting patients data via scanning and filing records into the computer systems
- Implemented lab procedures to prevent errors and protect staff.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Processed patient specimens according to priority and documented results.
- Increased customer satisfaction by resolving issues.
Education
No Degree - Certificate IV Disability
Gen U
Geelong, VIC06.2022
Bachelor of Biomedical Science - Biomedical Sciences
Federation University Australia
Ballarat, VIC03.2022
Skills
- Biochemical Assay
- Safety monitoring
- Microorganism Identification
- Microscopic Analysis
- Reagent mixing
- Flow Cytometry-cell analysis
- DNA Extraction
- Quality Assurance and Control
- Chromatographic Detectors
- Sample incubation
Accomplishments
- Collaborated with team of over 50 people in the development of Bush Medicine.
Certification
- Certified IV Disability Support worker, Gen U - 1 year
- Certified IV Healthy Administration, Foundation Education - 1 year
Timeline
Laboratory Technician
St Vincent's Public Hospital
06.2023 - Current
Laboratory Assistant and Data Entry
St Vincent's Public Hospital
07.2022 - 06.2023
Call Center Representative
St Vincent's Public Hospital
06.2022 - 06.2023
Disability Support Worker
Nextt
04.2021 - 12.2023
Laboratory Assistant
4cyte Pathology
04.2021 - 06.2022
No Degree - Certificate IV Disability
Gen U
Bachelor of Biomedical Science - Biomedical Sciences
Federation University Australia
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