Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Bowering

Beachport,South Australia

Summary

Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Highly organised and works well under pressure while delivering a supportive and empathetic care.

Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.

I am looking to up skill and am willing to do extra study to become skilled in the position.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Enrolled Nurse Aged Care

Boneham Aged Care
04.2024 - Current
  • Administered medications and monitored patient responses to treatment plans.
  • Collaborated with healthcare teams to develop and implement patient care strategies.
  • Educated patients and families on health management and disease prevention techniques.
  • Assessed patient conditions to identify needs for urgent care or intervention.
  • Streamlined patient intake processes, improving workflow efficiency in clinical settings.
  • Implemented electronic health record systems, ensuring accurate documentation and data access.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Evaluated patient histories, complaints, and current symptoms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Recorded details regarding therapies to keep patient charts updated.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.

Enrolled Nurse

Millicent Medical Clinic
02.2018 - Current
  • Administered medications and monitored patient responses to treatment plans.
  • Educated patients and families on health management and preventative care.
  • Collaborated with interdisciplinary teams to coordinate comprehensive patient care.
  • Implemented infection control protocols, enhancing patient safety standards.
  • Conducted thorough assessments to identify patient needs and develop care plans.
  • Streamlined documentation processes, improving accuracy and efficiency of patient records.
  • Led quality improvement initiatives, resulting in enhanced healthcare delivery outcomes.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Enrolled Nurse – Private Hospital

Country Health SA
06.2018 - 02.2019
  • Administered medications and monitored patient vital signs to ensure safety and well-being.
  • Collaborated with multidisciplinary teams to develop individualized care plans for patients.
  • Educated patients and families on health management and post-discharge instructions.
  • Implemented evidence-based practices that improved patient outcomes in critical care settings.
  • Coordinated patient admissions and discharges, optimizing workflow efficiency within the unit.
  • Conducted training sessions on infection control measures, promoting a safe healthcare environment.
  • Led quality improvement initiatives, resulting in enhanced compliance with healthcare standards and regulations.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Managed patients recovering from medical or surgical procedures.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Evaluated patient histories, complaints, and current symptoms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Recorded details regarding therapies to keep patient charts updated.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.

Enrolled Nurse Transition to Professional Practice Program

Country Health SA
02.2018 - 06.2018

Direct Care Attendant

Sheoak Lodge
06.2016 - 02.2017
  • Provided compassionate personal care to residents, enhancing their daily living experiences.
  • Assisted with mobility and transportation needs, ensuring safety and comfort for all individuals.
  • Supported daily meal preparation and nutrition management, promoting healthy eating habits among residents.
  • Monitored resident health conditions, promptly reporting changes to nursing staff for timely intervention.
  • Developed individualized care plans in collaboration with multidisciplinary teams to meet resident needs effectively.
  • Implemented activities and engagement programs that improved social interaction among residents.
  • Advocated for resident rights and preferences, ensuring dignity and respect in all interactions.
  • Trained new staff on best practices in direct care, fostering a culture of excellence and support.
  • Monitored client behavior patterns and provided guidance on appropriate social interactions for improved interpersonal skills development.
  • Prepared nutritious meals according to dietary requirements, supporting optimal physical health for clients.
  • Enhanced client well-being by providing personalized care and assistance with daily living activities.
  • Supported individuals transitioning from institutional settings towards more independent living arrangements through comprehensive planning processes.
  • Documented client progress notes accurately, maintaining confidentiality while sharing vital information with relevant personnel.
  • Collaborated with interdisciplinary teams to develop individualized care plans tailored to each client''s needs.
  • Implemented therapeutic interventions as directed by healthcare professionals, assisting clients in achieving their goals effectively.
  • Built strong relationships with clients and their families, fostering trust and open communication for better care outcomes.
  • Utilized effective crisis intervention techniques when necessary, prioritizing safety during challenging situations involving clients or staff members alike.
  • Participated in ongoing professional development opportunities related to direct care work for continuous growth within the field.
  • Promoted a positive and supportive atmosphere within the care environment, modeling respect and understanding for diverse client populations.
  • Conducted regular assessments of client needs, adjusting care strategies accordingly for continued improvements in quality of life.
  • Assisted clients in maintaining personal hygiene, promoting dignity and self-esteem through respectful interactions.
  • Maintained a clean and safe environment for clients, ensuring adherence to health and safety guidelines.
  • Improved client independence through skill-building exercises and support in completing tasks.
  • Managed medication administration according to prescribed schedules, ensuring proper dosage and timely intake.
  • Advocated on behalf of clients when coordinating services with external agencies or providers as needed.
  • Provided compassionate emotional support, promoting overall mental wellness for clients.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Administration Assistant

Krueger Engineering
06.2012 - 07.2016
  • Left to go on Maternity Leave
  • Coordinated office activities, ensuring efficient communication among departments.
  • Managed scheduling and organization of meetings, optimizing time usage and resource allocation.
  • Developed and maintained filing systems, improving document retrieval efficiency by implementing standardized processes.
  • Assisted in the preparation of reports and presentations, enhancing clarity and professionalism of materials.
  • Facilitated onboarding of new staff, providing training on office procedures and tools for seamless integration.
  • Streamlined administrative workflows through process improvements, reducing redundancies and increasing overall productivity.
  • Implemented digital tools for project tracking, enhancing collaboration among team members across various projects.
  • Supported budgeting tasks by monitoring expenses and ensuring adherence to financial guidelines within the department.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Executed record filing system to improve document organization and management.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Recorded expenses and maintained accounting records.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
  • Managed travel arrangements for senior executives by securing flights and making hotel reservations.
  • Streamlined office processes by implementing efficient organizational strategies and time management techniques.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Established administrative work procedures to track staff's daily tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assisted in payroll processing, maintaining confidentiality and data integrity.

Administration Assistant

Bowman Earthmovers
02.2011 - 06.2011
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed office supply inventory, ensuring timely replenishment and organization.
  • Coordinated scheduling for meetings, optimizing time management for staff and executives.
  • Developed and maintained filing systems, enhancing document retrieval efficiency.
  • Assisted in preparing reports and presentations, contributing to effective communication across teams.
  • Streamlined office procedures, resulting in improved workflow and productivity.
  • Trained new staff on administrative processes, fostering a collaborative work environment.
  • Implemented digital tools for task tracking, increasing accountability within the team.
  • Oversaw correspondence handling, ensuring prompt responses to inquiries and requests.

Receptionist

RSL Mount Gambier
11.2009 - 01.2011
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Facilitated communication between departments, enhancing office workflow and collaboration.
  • Maintained accurate records of incoming and outgoing correspondence, supporting organizational efficiency.
  • Implemented office supply inventory management system, reducing costs through strategic purchasing decisions.
  • Oversaw daily administrative tasks, ensuring adherence to company policies and procedures.
  • Developed customer service protocols that improved client satisfaction and engagement levels.
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Identified visitors' needs to offer solutions and information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Organized incoming mail distribution system that streamlined delivery of important documents among employees.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer problems and complaints.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Administration Assistant

Olympic Dam Transport
01.2007 - 11.2009
  • Supported documentation processes by organizing and maintaining project files and records.
  • Assisted in budget tracking by maintaining accurate expense reports and invoices.
  • Developed efficient filing systems, improving retrieval times for critical documents.
  • Performed research to collect and record industry data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Executed record filing system to improve document organization and management.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Recorded expenses and maintained accounting records.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Education

Diploma - Nursing

TAFE SA
Mount Gambier, SA
01.2018

Certificate IV - Business

TAFE SA
01.2012

Certificate II - Hospitality

TAFE SA
01.2009

Year 12 - undefined

Tenison Woods College
01.2004

Skills

  • Medication and IV administration
  • Direct patient care/Patient assessment / Management
  • Clinical documentation
  • Care coordination and implementation
  • Mental health care
  • Mental health care assistance
  • Mental health assessments
  • Mental health support
  • Mental health screening
  • Community mental health
  • Palliative care
  • Triage assessment
  • End-of-life care
  • Medical chart management
  • Intravenous therapy and blood withdrawal certification
  • Policy and procedure compliance / Patients rights
  • Clinical risk assessment / Patient assessment
  • Relationship building
  • Complex Problem-solving
  • Care planning and development
  • Multi-state payroll processing
  • Customer service
  • Attention to detail
  • Personable and approachable
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Active listening
  • Calm under pressure
  • Organization and time management
  • Decision-making
  • Very skilled in organisation

Certification

  • Child-Safe Environments CHCPRT0001 Issued 2016-11-25
  • First Aid Certificate Issued 2016-06-19
  • Performing Manual Tasks Certificate Issued 2016-05-23

Timeline

Enrolled Nurse Aged Care

Boneham Aged Care
04.2024 - Current

Enrolled Nurse – Private Hospital

Country Health SA
06.2018 - 02.2019

Enrolled Nurse

Millicent Medical Clinic
02.2018 - Current

Enrolled Nurse Transition to Professional Practice Program

Country Health SA
02.2018 - 06.2018

Direct Care Attendant

Sheoak Lodge
06.2016 - 02.2017

Administration Assistant

Krueger Engineering
06.2012 - 07.2016

Administration Assistant

Bowman Earthmovers
02.2011 - 06.2011

Receptionist

RSL Mount Gambier
11.2009 - 01.2011

Administration Assistant

Olympic Dam Transport
01.2007 - 11.2009

Certificate IV - Business

TAFE SA

Certificate II - Hospitality

TAFE SA

Year 12 - undefined

Tenison Woods College

Diploma - Nursing

TAFE SA

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Angela Bowering